Nava ยท 1 day ago
Credentialing Coordinator
United States
Full-time
Remote
Entry, Mid Level
$71K/yr - $80K/yr
2+ years expNava is a consultancy and public benefit corporation focused on improving government services. The Credentialing Coordinator is responsible for managing credentialing processes, ensuring compliance with regulations, and facilitating smooth onboarding for new hires.
AppsCloud Data ServicesComputerGovernmentGovTechSoftwareWeb Development
No H1B
Responsibilities
Creating and updating standard operating procedures (SOPs) for existing contracts, incorporating contract-specific requirements gathered from program managers and contract leads
Regularly reviewing SOPs to identify areas for improvement, ensuring they stay current with compliance regulations and organizational changes
Validating SOP updates with program managers to ensure alignment with each contract's objectives
Meeting with program managers and contract leads to establish specific onboarding requirements for new contracts
Coordinating with Contracting Officer Representatives (CORs) to gather detailed onboarding needs, ensuring People Operations support aligns with contract requirements
Processing initial credentialing and recredentialing application
Guiding new hires through the agency onboarding process by providing clear instructions and ongoing support
Ensuring onboarding tasks are being completed accurately, in compliance with standards, and within the required timeframe, while keeping program managers informed of progress
Overseeing different internal communication channels to ensure all credentialing-related questions are answered
Obtaining necessary access to contract systems for onboarding purposes, facilitating smooth onboarding for all new hires and supporting overall contract compliance
Ensuring training is being completed ahead of deadlines for contract compliance
Ensuring record keeping accuracy
Qualification
Required
Minimum of 2 years of experience in credentialing, HR operations, or a similar role
Familiarity with federal and state compliance requirements related to credentialing and onboarding
Knowledge of training and access requirements for contract compliance, ensuring adherence to deadlines
Proficiency in HRIS platforms and credentialing systems
Strong knowledge of standard operating procedure (SOP) development and maintenance
Excellent verbal and written communication skills, with the ability to convey complex information clearly
Ability to collaborate effectively with program managers, contract leads, and other stakeholders
Strong customer service orientation, especially when guiding new hires through onboarding processes
Exceptional organizational and time-management skills, with the ability to handle multiple tasks and deadlines
Strong problem-solving skills to address credentialing challenges and ensure compliance
Proactive approach to identifying areas for improvement in SOPs and credentialing processes
Ability to maintain confidentiality and handle sensitive information securely
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn't require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Preferred
Experience working in the government contracting space and/or credentialing experience in healthcare
Proficiency in GSuite (Google Docs, Sheets, Slides, etc); JIRA highly preferred
Benefits
Health coverage
Insurance coverage
Time off
Company holidays
Annual bonus
Parental leave
Wellness program
Virtual care
Sabbatical leave
401(k) match
Flexible work
Home office setup
Utility support
Learning opportunities
Development opportunities
Referral bonus
Commuter benefits
Supportive culture
Company
Nava
Nava is a consultancy and public benefit corporation that makes government services simple, effective, and accessible to all.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rohan Bhobe
CEO and Co-founder
Senongo Akpem
VP of Design
Recent News
Washington Technology
2025-03-14
2024-05-23
2024-04-29
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