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U.S. Bank · 1 day ago

Branch Manager 3 - Vernon Hills, IL

Vernon Hills, IL

Full-time

Onsite

Mid, Senior Level

$82K/yr - $96K/yr

3+ years exp

U.S. Bank is on a journey to help customers make better financial decisions and support community growth. The Branch Manager is responsible for leading branch operations, ensuring compliance with banking regulations, coaching team members, and enhancing customer experience while promoting U.S. Bank products and services.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values

The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations

This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties

Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services

Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services

Qualification

Adaptive CoachingAccountabilityBusiness InsightsConflict ResolutionInfluenceRelationship ManagementPriority SettingCritical ThinkingAnalytical SkillsSales AbilityInterpersonal CommunicationLeadershipTime Management

Required

Bachelor's degree, or equivalent work experience

Three to four years of experience working in a sales, retail management, or banking environment

National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z

Ability to pass a criminal background and credit check

Preferred

Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues

Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems

Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques

Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace

Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills

Ability to evaluate and resolve problems and issues with minimal guidance

Demonstrated success in retail sales environment

Working knowledge of employment practices including rewards and recognition, employee development, and change management