Wolters Kluwer · 1 day ago
Lead Technology Project & Program Manager - Business Transformation
Waltham, MA
Full-time
Onsite
Senior Level, Lead/Staff
$127K/yr - $223K/yr
7+ years expWolters Kluwer is a healthcare information technology business seeking a Lead Technology Project & Program Manager - Business Transformation. The role involves collaborating with cross-functional partners to define business needs, redesign processes, and ensure the adoption of new systems to improve business operations.
BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware
Responsibilities
Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and Health strategies
Leverage Lead to Revenue expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
Identify and leverage appropriate technology and applications to quantifiably improve business operations
Effectively manage expectations from business and engage technical teams to drive results
Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
Drive solution adoption by applying effective Change Management principles throughout project lifecycle
Track solution performance to ensure expected outcomes are achieved
Provide system support and training as needed
Performs other duties and responsibilities as required
Qualification
Required
Domain expertise with Lead to Revenue processes in Healthcare, Health IT, or related industry
A minimum of 7 years relevant work experience in IT or related field
A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs
Experience with business process redesign and workflow tools (Visio highly desired)
Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment
Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners
Proven ability to influence cross-functional teams without formal authority
Conflict management skills including the ability to work with and resolve conflicting needs and requirements
Ability to analyze data, properly articulate and take proactive action on risks and dependencies
Ability to comprehend and communicate technical concepts
Possess a sense of accountability and pride for delivering on time and on budget with expected quality
Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details
Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports
Ability to learn new concepts/hardware/technologies quickly
Excellent meeting management, presentation, and facilitation skills
Bachelor's degree in computer science, IT or related field
Preferred
Lean Six Sigma Green Belt highly desirable
Experience with NetSuite, Salesforce CRM, and Salesforce CPQ highly desirable
Experience with Change Management methodologies desired
Familiarity with Agile and SDLC
Customer focus and service orientation
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Company
Wolters Kluwer
Wolters Kluwer is an information services company specializing in software solutions and services for the healthcare and legal sectors.
10001+ employees
H1B Sponsorship
Wolters Kluwer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (22)
2023 (23)
2022 (10)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$1.78B2025-06-23Post Ipo Debt· $578.76M
2025-03-13Post Ipo Debt· $542.74M
2024-03-11Post Ipo Debt· $655.84M
Leadership Team
Jason Marx
CEO, Wolters Kluwer Tax & Accounting
Nancy McKinstry
CEO
Recent News
Business Wire
2025-12-18
2025-12-09
Company data provided by crunchbase