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Caterpillar Inc. · 1 day ago

Senior Manager Digital Products - Sales Order Management

Mossville, IL

Full-time

Onsite

Senior Level

$173K/yr - $259K/yr

5+ years exp

Caterpillar Inc. is a global team focused on creating sustainable communities through innovative solutions. The Senior Manager Digital Products - Sales Order Management will lead a team to design, deliver, and support digital products that enhance sales order management processes, collaborating with various stakeholders to improve efficiency and integration across business functions.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Develop digital product roadmaps to deliver business results aligned with enterprise order management transformation goals to modernize processes and the technology ecosystem

Accountable for managing annual investments of $10-$15M in digital solutions

Lead of a team of 4 direct reports, which includes a manager and senior individual contributors

Develop a vision to improve process efficiency enabled by digital solutions

Provide monthly updates to senior leaders and stakeholders on digital product advancements, budget, and key process indicators (KPIs)

Partner with the Digital Customer Support Manager to ensure a robust process to support end users

Work with process owners to develop business cases for digital product investments, highlighting business value and ROI

Qualification

Digital product strategySales Order ManagementSAP ERPSalesDistribution moduleSoftware development lifecycleProcess automation toolsInnovative thinkingEffective communicationTeam leadershipActive learner

Required

Experience leading, developing, communicating, and executing digital product strategies and roadmaps

Collaborating and managing partner and peer relationships to achieve business outcomes by leading through influence and direct accountability in a matrixed environment

Advanced understanding of the software development lifecycle, including quality gate reviews to validate that deliverables are completed

Demonstrated experience leading a global team to deliver enterprise transformation programs successfully

Advanced ability to enable teams and stakeholders to make decisions and move forward with implementation

Demonstrated experience communicating effectively to all levels of the enterprise and across functional domains

Demonstrated understanding of digital product architecture to ensure proposed solutions enable enterprise requirements and interoperability across processes and products

Ability to think differently that empowers the team to develop innovative solutions

Active learner to understand changes in technology trends and business challenges

Preferred

Experience with ERP transformations and deployments

Experience deploying the Sales and Distribution module within the core SAP ERP platform

Experience deploying sales order management solutions to a dealer network that includes configure, price, and quote solutions built on an eCommerce platform

Experience deploying a robust quality assurance framework, including automated testing to create defect-free digital products

Knowledge of deploying process automation tools such as Automation Anywhere, Bizagi, or Regrello