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FedEx Logistics · 2 days ago

Sr Regulatory Advisor

United States

Full-time

Remote

Mid, Senior Level

$4,964.26/mo - $9,419.27/mo

4+ years exp

FedEx Logistics is a company that provides freight forwarding and customs brokerage services. The Sr Regulatory Advisor will oversee the handling of government notices, provide training, and ensure compliance with regulations while delivering high-quality service to internal and external customers.

Transportation/Trucking/Railroad

Responsibilities

Provide in-depth, high level training for internal and external customers as needed

Oversee the handling of government notices by team members for timely and accurate handling

Review, assist with or assign research projects completed by the department

Create reports and action plans based on department trend analysis and system data

Flex system creation, updates, reporting and analysis

Handle Liquidated Damages on behalf of the company and customers as needed

Provide impeccable customer service

Act as subject matter experts to provide guidance, education and answer questions to internal and external customers

Solicit and maintain all customs compliance documentation with customers

Must be able to handle confidential or sensitive information and projects

Work closely with other internal staff, departments, executive level management, customers and government agencies to deliver a high level of service to customers

Ensure all government and organizational policies are followed

Participate in customer, departmental and company meetings

Train team members as needed

Confirm receipt of government inquiries and ensure matter is resolved timely

Handles miscellaneous clerical functions for Regulatory department

Handles complex regulatory functions that include but are not limited to CF28s, CF29s, seizure notices, redelivery notices, FDA registrations, etc

Review quality referral disputes for accuracy as an impartial mediator

Monitor and update miscellaneous Regulatory owned reporting

Brokerage system maintenance resulting from government updates

Review company procedures for accuracy and ensure compliance

Create company notices for internal and external customers

Research discrepancies found as a result of regulatory matters

Research trends for possible issues identified from QA disputes and suggest internal training needs

Conduct reviews of customs documents

Provide internal guidance by vetting research and formatting communications and training material

Works directly with the Legal department for approval of internal publications

Provide in-depth, high level training for internal and external customers as needed

Provides support to management and operations during CBP/PGA compliance reviews

Researches and collaborates in the drafting of company RIGHT documents

Oversee the handling of government notices by team members for timely and accurate handling

Review, assist with or assign research projects completed by the department

Create reports and action plans based on department trend analysis and system data

Flex system creation, updates, reporting and analysis

Handle Liquidated Damages on behalf of the company and customers as needed

Performs other duties as assigned

Qualification

Broker's LicenseQDM ApprenticeCustoms Regulations KnowledgeRegulatory ExperienceOrganizational SkillsCommunication SkillsProblem Solving SkillsDetail Oriented

Required

Bachelor's degree or equivalent experience preferably in business field

Four years Brokerage work experience required

Regulatory experience preferred

Brokers License required

QDM Apprentice required

A thorough knowledge of customs regulations, harmonized tariff schedule, and any other federal agency laws, regulations, procedures governing the customs brokerage industry with preferred emphasis in post-entry processes

Demonstrated organizational skills to prioritize and manage multiple work assignments in a time-sensitive atmosphere

Excellent communication skills, verbal and written

Organizational and problem solving skills

Detail orientated

Ability to handle high volume and time sensitive of work

Ability to work independently with minimum supervision

Preferred

This role is REMOTE

Candidates MUST reside within a 50 mile radius of one of the following locations: Romulus, MI; Memphis, TN; Buffalo, NY; Atlanta, GA; Los Angeles, CA; Boston, MA; Houston, TX; or Seattle, WA