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Bon Secours · 1 day ago

Scheduling Specialist – St. Francis Cancer Center

Greenville, SC

Full-time

Onsite

New Grad, Entry Level

Bon Secours is a network dedicated to providing excellent care through exceptional people. The Scheduling Specialist role involves coordinating and scheduling patient testing or procedures, ensuring timely scheduling and maintaining accurate patient records.

Health CareHospitalMedical

Responsibilities

Coordinates and schedules patient testing or procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible

Obtains scheduling orders, instructs patients, and enters data into the hospital computer system

Gathers, updates, and maintains daily records of scheduled patients

Demonstrates knowledge of provider and non-provider payers and communicates to patient, physician, precertification, and other appropriate departments

Maintains statistical data for department supervisor as requested to determine scheduling volume, patient types, and number procedures

Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre-certification when required

May be responsible for pre-registration of self-scheduled patients

Provides physician office staff and/or patient with hospital approved instructions regarding test preparation

Answers questions pertaining to testing, scheduling, and testing preparation

Refers patient to specialty area staff instructions, which are outside of the ordinary

Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre-registration forms which include testing information for registering the patient prior to testing

Used as a resource in resolving testing/ procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling

Obtains approval from department designed contract and/or supervisor for non-routine appointment scheduling

Checks for medical necessity for patients at time of scheduling

Works with departments to schedule stat patients

Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible

Compiles and prepares statistical data as requested

Responsible for performing all other duties, such as filing, photocopying, and relaying data as assigned

Promotes strong customer focus and handles all calls with professionalism