HTC Global Services · 1 day ago
Quality Supervisor
Warren, MI
Full-time
Onsite
Mid Level
3+ years expHTC Global Services is focused on changing the automotive landscape, and they are seeking a Quality Supervisor to oversee quality control and inspection activities. The role involves managing a team to ensure compliance with corporate standards and preventing defects in the production process.
Information TechnologyInsuranceSoftware
Responsibilities
Manage day to day quality control and quality inspection activities to the assigned area(s)
Will be required to directly supervise hourly and or SBU
Daily auditing across all shifts to hold Team Members and Team Leaders accountable up to and including issuing discipline as required
At times will cover other salary functions during vacations, absences and other business needs
Empowered through independent judgment to commence or cease production operations based on quality safety and/or regulatory requirements
Direct the workforce to follow government regulations and all applicable MQGR and Level 1 standards
Identify need for process improvements/procedures required
Document conditions found and identify opportunities for process improvement
Communicate results to quality and plant management
Plan, prioritize, set goals and manage multiple projects in a technical and business environment
Strong communication skills to lead and support meetings at all levels of the company, including SR leadership
Establish partnerships both internally and externally and to influence at times without direct authority
Provide expert technical leadership & directing cross functional teams in the application of quality initiatives
Commitment and dedication in delivering a World Class product to the consumer
Represent the 'Voice of the Customer' top plant teams
Contribute to and drive team success by clarifying expectation and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Perform process audits based on internal and external quality indicators, leveraging standard checklists questions
Train and coach in their specific sections of checklist questions, expanded in future to UL and TL)
Review critical processes and stations daily
Report monthly process conformity scorecard for the Plant
Review and Decision process standard deviations related to MQGR/Standards
Monitor all new or enhanced regulatory and corporate requirements and update process checklist and lead implementation
Assist in root cause, containment and corrective actions for all quality related issues
Achieve timely completion of containment corrective actions (Performance action notices) Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
Provide technical liaison support between Engineering, Quality, Production and Product Design departments
Represent the 'Voice of the Customer' to platform teams
Establish, maintain documentation of processes and train utilizing Manufacturing tools
Embrace and execute standardization of best practices that ensure quality products
Document all non-conformance conditions found and identify and execute opportunities for process improvement
Establish clean points and maintain acceptable quality standards
Demonstrate a working knowledge of vehicle audit items
Supervise all major aspects of vehicle inspection and analyze data for comparison to daily vehicle audits
Supervise the auditing of new production vehicles to validate quality or identify quality concerns
Effective supervision of all employees as assigned
Training and coaching of salary and bargaining unit employees, both direct and indirect
Creates, implements and sustains vehicle control plans to prevent the outflow of defects to customers
Recommends and implements simple cost-effective error/mistake proofing strategies
Work with Engineering and Suppliers to resolve issues that are not plant controllable
Support manufacturing facilities with launch readiness assessments and implementation methodology for compliance to requirements
Serve as liaison between plants and engineering. Conduct training (development, implementation) for plant personnel on quality requirements
Recommend and implement new initiatives to improve plant processes
Analyze quality data from internal and external indicators to ensure calibration
Develop inspection standards and best methods for performing inspection
Drive team success by clarifying expectations and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Possess strong interpersonal skills with ability to work in a team environment
Qualification
Required
Bachelor's degree required
3+ years of related experience
Demonstrated planning/problem solving skills
Ability to work a flexible shift schedule
Experience and working knowledge of computer systems and software with strong knowledge of MS Office or Google Office
Ability to analyze, synthesize and translate data into visual charts/graphs etc
Flexibility to work on a rotating crew/shift schedule
Ability to work overtime as needed
Ability to be flexible to carry out tasks 'outside' of normal roles and responsibilities
Preferred
Manufacturing / Assembly Plant experience
Two (2) years of quality related experience
Lead Auditor Certifications and Practical experience
Supervisory experience of hourly personnel
Basic Knowledge of Statistics
Previous Leadership experience is a plus
Engineering degree or equivalent
Benefits
Group Health (Medical, Dental, and Vision)
Paid Time Off
Paid Holidays
401(k) matching
Group Life and Disability insurance
Professional Development opportunities
Wellness programs
A variety of other perks
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (361)
2024 (367)
2023 (440)
2022 (314)
2021 (227)
2020 (438)
Funding
Current Stage
Late StageTotal Funding
$1.2MKey Investors
Michigan Economic Development Corporation
2024-12-10Grant· $1.2M
Leadership Team
Gunasekaran Nadar
CHIEF FINANCIAL OFFICER
Girish Arora
Vice President, Financial Services and Insurance
Recent News
Company data provided by crunchbase