Regency Pacific Management ยท 2 days ago
Community Relations Coordinator
Regency Pacific Management is a retirement and assisted living community dedicated to providing compassionate care. The Community Relations Coordinator will spearhead sales, marketing, and networking efforts, ensuring a smooth move-in process for residents and maintaining occupancy goals.
Elder CareHealth CareNursing and Residential CareResidentialWellness
Responsibilities
Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission
Market community with tours and coordinate with families through the move-in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs
Meet budgeted occupancy goals
Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market
Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready
Coordinate with the business office and clinical team to ensure complete and verified info
Analyze occupancy trends within the local market and with competitors
Qualification
Required
Must have Senior Care Marketing or Community Relations experience
Demonstrates exceptional customer service skills
Know and protect residents' rights
Follow and adhere to HIPPA privacy and security guidelines
Benefits
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Paid Time Off (PTO)
Paid Life Insurance
Employee Assistance Program (EAP)
Employee Discounts (movies, restaurants, gifts, & more)
401-K