Customer Service Representative jobs in United States
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Aston Carter · 1 day ago

Customer Service Representative

positionStuart, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $17/hr

Aston Carter is a talent solutions provider specializing in various professional domains. They are seeking a Customer Service Specialist responsible for managing billing disputes and servicing client products, requiring strong communication skills and attention to detail.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities

Responsibilities

Accurately log incoming calls and create detailed service tickets
Efficiently schedule and dispatch service requests to ensure timely resolution
Provide prompt assistance with billing disputes and resolve issues effectively
Maintain precise and organized records of all activities and transactions

Qualification

Customer service expertiseDispatchingLogisticsManual order entryCommunication skillsBasic computer skillsQuick learnerOrganizational skills

Required

Proven customer service expertise with a focus on delivering exceptional support
Experience in dispatching and coordinating logistics to ensure timely service delivery
Proficient in manual order entry with strong attention to detail and accuracy
Excellent communication and interpersonal skills for effective client and team interactions
Basic computer navigation skills with proficiency in Microsoft Office applications
Ability to work weekends and adapt to flexible schedules as needed
Strong organizational skills with exceptional attention to detail
Quick learner with the capability to master new systems and processes efficiently

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

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Glassdoor4.2
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Aston Carter is a staffing and recruiting company providing risk and compliance services.
dateFounded in 1997
location
London, England, GBR
people-size1001-5000 employees
web-link
https://www.astoncarter.com/en

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-01-31Acquired

Leadership Team

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Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
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Sherry Guevara
Regional Human Resources Partner-West Region
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Recent News

LinkedIn
Aston Carter on LinkedIn: Aston Carter Awarded 2024 Best of Staffing® for Client and Talent Service…
2024-04-07
Aston Carter Deepens Specialization in Accounting, Finance and Corporate Talent
2024-02-20
Former Aerotek brand Aston Carter reorganizes under Actalent
2024-02-20
Company data provided by crunchbase