Neighborly® · 2 hours ago
Sure Start Business Coach
Irving, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expNeighborly is a hub of service brands focused on strategic innovation in home and business services. The Sure Start Business Coach will design and deliver training programs for new franchise owners, ensuring they are equipped for success throughout their pre-opening journey.
Business DevelopmentFranchiseManagement ConsultingService Industry
Responsibilities
Collaborating with management to design impactful training programs and resources for new owners
Delivering engaging training sessions and coaching covering software, brand standards, sales, customer service, and more
Ensuring thorough documentation and supporting franchisees through every step of the pre-opening journey, from initial onboarding to successful store debut
Driving accountability by assigning, tracking, and following up on all onboarding and pre-opening tasks, ensuring franchisees complete required milestones on time
Building and reviewing first-year pro formas with franchisees to establish realistic financial expectations, identify break-even points, and align launch strategies with profitability goals
Assisting franchisees in setting first-year goals, monitoring progress, and celebrating key wins and launch achievements
Managing the FranConnect portal, monitoring task completion, and developing eLearning modules to equip owners and their teams with ongoing knowledge
Facilitating smooth transitions between training phases and ensuring a seamless hand-off to their ongoing Business Coach. Manage online training access and serve as a resource for all coaches and franchisees
Qualification
Required
2+ years of relevant business coaching experience, with a preference for training and onboarding experience
Strong understanding of financial statements, including P&L analysis and strategies for driving profitability
Deep understanding of business fundamentals, including marketing, finance, operations, IT, and HR
Excellent communication and interpersonal skills
Financial literacy, including familiarity with forecasting, budgets, and basic financial analysis
In-depth knowledge of the franchise model
Proven ability to design and deliver effective training programs and motivate learners
Proficient in software like Adobe, Word, Excel, PowerPoint, and readily embrace new tech
An associate's degree is required or equivalent experience
Hybrid working model; Monday-Wednesday in the office, Thursday/Friday from home
Must be able to travel an average of 25%
Benefits
Check out our benefits offerings here: Neighborly Benefits
Equity and bonus opportunities
Company
Neighborly®
Neighborly brands repair, maintain, and enhance properties — to make life easier and more enjoyable for homeowners.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-09Acquired
Leadership Team
Michael A Davis
Chief Executive Officer
Mike Bidwell
President and CEO
Recent News
2025-05-20
2023-10-16
Company data provided by crunchbase