Fiserv · 1 day ago
Strategic Account Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$103K/yr - $219K/yr
6+ years expFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Strategic Account Manager will manage key operational and project-related responsibilities for large financial institutions, ensuring client satisfaction and identifying opportunities to address client needs.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Serve as a point of contact and information resource to clients, sales support, and management regarding ongoing operations
Support relationship managers with internal reporting and account activities (e.g., Account Plans)
Coordinate with Sales Operations to develop and execute effective processes to support accounts
Develop and implement effective strategies and processes to resolve client issues in an effective and timely manner
Establish and leverage strong internal relationships and networks across Fiserv to effectively influence and lead internal projects that require driving action from associates across the business
Lead critical initiatives including, but not limited to, external projects, incident response, process improvement, and developing/maintaining standard operating procedures
Maintain industry and product knowledge, an understanding of customers’ needs and concerns while continuously promoting a positive company image
Qualification
Required
6+ years of account management, client relationship management and/or related experience
Experience working with large external partners and/or clients and managing internal stakeholders
Bachelor's degree or an equivalent combination of education, work, and/or military experience
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role
Preferred
Experience in Payment Solutions, pricing philosophy, and billing process and procedures
Proficiency in Microsoft Office (PowerPoint, Excel, and Word)
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48B2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-07
womenentrepreneursreview.com
2026-01-07
Company data provided by crunchbase