WRITER · 2 days ago
Forward deployed engineer
New York, NY
Full-time
Onsite
Senior Level
$196K/yr - $272K/yr
7+ years expWRITER is a leader in enterprise generative AI, facilitating AI-powered work for leading enterprises. The Forward Deployed Engineer will work onsite with clients, acting as a technical partner to ensure successful deployment and maintenance of the WRITER AI platform, while navigating client-specific security and compliance processes.
ContentGenerative AINatural Language ProcessingProductivity ToolsVirtual Assistant
Responsibilities
Serve as WRITER's embedded technical AI specialist onsite, building strong daily relationships with client engineering, AI COE, and business teams, and acting as the primary point of contact for all WRITER-related technical matters
Own the end-to-end release workflow from WRITER platform updates through production deployment across all client environments, including coordinating dual-track updates, making critical go/no-go decisions, and providing hands-on troubleshooting
Design, implement, and maintain the client's custom front-end setup, production retrieval, and agentic systems, while rigorously testing, validating, and troubleshooting AI-specific features like LLM applications, RAG performance, and prompt engineering
Navigate client security, risk, and compliance approval processes, working with Information Security teams to obtain necessary approvals, documenting compliance artifacts, and streamlining workflows to meet regulatory requirements
Reduce operational pain points, contribute to long-term migration strategies for clients towards standard WRITER-managed environments, and gather real-world deployment feedback to strategically influence WRITER's product direction
Qualification
Required
7+ years of professional experience in software engineering, with at least 5 years specifically in AI/ML development and 2+ years in highly regulated, customer-facing roles at enterprise scale
Expert-level proficiency in Python and modern JavaScript (ES6+), production software development, systems design, and modern front-end frameworks (React, Vue.js, Angular)
Extensive hands-on experience deploying and optimizing LLM-based applications and agentic systems in production environments, with deep knowledge of RAG implementation, CI/CD practices for AI, and evaluating AI model performance
Proven track record of managing complex multi-environment release pipelines, coordinating synchronization between distributed systems, and expertly navigating enterprise approval workflows and governance in Fortune 500 or large financial services clients
Demonstrated ability to connect effectively with diverse client stakeholders through onsite embedding, challenge existing technical paradigms to drive innovation, and own problem-solving from discovery to production impact, exhibiting strong analytical, communication, and presentation skills suitable for executive engagement
Benefits
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
+ Wellness stipend for gym, massage/chiropractor, personal training, etc.
+ Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
Company
WRITER
Writer is a software firm that develops a full-stack generative AI platform delivering transformative ROI for enterprises.
201-500 employees
H1B Sponsorship
WRITER has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$326MKey Investors
ICONIQ GrowthInsight PartnersUpfront Ventures
2024-11-12Series C· $200M
2023-09-18Series B· $100M
2021-11-15Series A· $21M
Leadership Team
May Habib
Co-founder and CEO
Waseem AlShikh
Co-founder and CTO
Recent News
Crunchbase News
2025-12-09
2025-12-05
2025-12-02
Company data provided by crunchbase