Apply on Employer Site

Victra - Verizon Authorized Retailer · 1 day ago

Field Sales Training Manager

Raleigh, NC

Full-time

Hybrid

Mid Level

$56K/yr - $90K/yr

3+ years exp

Victra is Verizon's trusted business partner and largest premium retailer in the United States. As the Training Manager, you will lead and develop training programs to align employee performance with organizational goals, while managing a team of Trainers and ensuring the effective delivery of training initiatives.

RetailTelecommunicationsWireless

Responsibilities

Lead, develop, and inspire our employees throughout the organization to foster an environment of learning and development

Assist in the development and continued improvement of training programs supporting our alternative business channels

Report directly to Vice President of Training

Manage the internal delivery of programs and support materials, ensuring that training programs address business objectives and employee needs for both new hire, and ongoing performance enhancement training

Conduct Management and Leadership level training classes

Manage projects within the department to ensure desired outcomes are achieved on time and within budget

Assess and advise the Director of Training on the effectiveness of programs and practices

Participate in project task forces to identify training needs and ensure the effective implementation, communication, and maintenance of programs

Assist in the creation of new content, training materials, and programs

Analyze current offerings and investigate other training options to determine the most cost-effective solutions

Establish and maintain a positive relationship with our partners, including Verizon

Other job-related duties as assigned

Qualification

Training curriculum developmentAnalytical skillsLeadership experienceTraining methodsBachelor's degreeProblem solving skillsTime management skillsCommunication skillsOrganizational skills

Required

Bachelor's degree in education, human resources, or relevant field

3-4 years of work experience in a leadership role, preferably with a background in training

Experience writing and supporting training curriculum

Demonstrable analytical, leadership, problem solving, and time management skills

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job, or in-classroom training, e-learning, workshops, simulations, etc.)