Ryder System, Inc. ยท 1 day ago
Manager Application Development & Support
Atlanta, GA
Full-time
Onsite
Senior Level
$130K/yr - $140K/yr
7+ years expRyder System, Inc. is seeking an IT CSS Application Development Manager to lead and manage technical resources for Mainframe application support and development. This role involves overseeing new and existing application development, managing customer expectations, and providing operational leadership for the application development team.
Fleet ManagementLogisticsSupply Chain ManagementTransportation
Responsibilities
The IT CSS Application Development Manager is responsible for the leadership and management of technical resources who provide Mainframe application support and development
This position is responsible for overseeing the development and support of new and existing applications
Responsible for managing customer expectations, ensuring process adherence, providing quick timely response to user requests for operational or technology improvements, and act as a user advocate to other internal/external IT teams
This position may be called on to provide a level of project management for single or multiple projects and/or perform a vendor management role with third party service providers
The IT CSS Application Development Manager provides operational leadership, guidance and financial oversight for the IT CSS Application Development team responsible for the solutioning and development business needs
Interacts with business management and end users by establishing relationships with key individuals at the account and their client
Oversees the system applications in an assigned area to ensure optimum performance
Ensures the success of new development efforts, enhancements and efficiency of existing system applications
Conducts system audits of technology implemented to verify application results
Ensures all development projects are within scope, budget, objectives, schedules and resources for the respective group
Achieves accuracy, quality, timeliness and user satisfaction by managing the prescribed software development life cycle
Works with management on strategic planning, identifying new systems applications projects and establishing priorities
Responsible for the establishment and support of the applications development environment, including but not limited to methodology, standards, tools, performance criteria and design principles
Enhances operating efficiencies and metrics, improves customer satisfaction and improves financial performance
Coaches and counsels employees on performance, sets performance standards, recommends pay actions and responsible for other HR actions
Performs other duties as assigned
Qualification
Required
Bachelor's degree Computer Science, Business Management, Engineering or related field
Seven (7) years or more experience Minimum of 7 years of progressively responsible, comprehensive experience in Application Development and IT Project Management
Possess strong leadership and mentoring skills with the ability to lead, train and develop a self directed workforce, including effective delegation skills and ability to manage assigned responsibilities
Superior interpersonal skills, including excellent written and verbal communication skills with the ability to interact effectively with all levels of personnel
Ability to present and discuss technical information in a way that establishes rapport, persuades others and gains understanding
Effectively and clearly communicate to the end-user community, tailoring the communication style/method to the specific need and be able to discuss technical solutions in a non-technical manner
Strong analytical/technical and problem solving/troubleshooting skills
Demonstrated successfully implementing change/improvements
Strong sense of personal accountability and a proven track record of achieving desired results
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized with strong time management skills
Demonstrated commitment to quality execution and customer service as evidenced by previous experience and performance track record
Build consensus, identify group conflict, facilitate resolution and successfully perform in a collaborative environment
Define new operational models and procedures and work with metrics
Work with reporting systems to pull data for analysis and decision making
Detail oriented with excellent follow-up practices
Knowledge of full software development life cycle.; intermediate level
Knowledge of SFDC Sales/Service/Experience Cloud, data architecture, security, integrations, Apex, Lightning, LWC, and platform development
Knowledge of programming languages (COBOL) and Mainframe systems (DB2, IMS); intermediate level
Awareness of programming standards and protocols; intermediate level
Excellent knowledge of program coding techniques, file access methods, testing techniques and documentation methods; advanced level
Knowledge of architecture and infrastructure required to support Mainframe applications; intermediate level
Preferred
Master's degree MBA a plus preferred
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation
Illness
Bereavement
Family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
We perfect the supply chains people depend on.
10001+ employees
H1B Sponsorship
Ryder System, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (45)
2023 (39)
2022 (54)
2021 (54)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer
John Diez
President and Chief Operating Officer
Recent News
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2026-01-06
2026-01-06
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2025-12-19
Company data provided by crunchbase