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The GEO Group, Inc. · 2 days ago

Receptionist Bilingual Spanish

Framingham, MA

Full-time

Onsite

Entry Level

2+ years exp

The GEO Group, Inc. is a growing organization that provides administrative support for the Intensive Supervision Appearance Program (ISAP). The Receptionist will greet visitors, manage communications, and assist with case coordination and clerical tasks.

FinanceHealth CareMedical

No H1B

U.S. Citizen Only

Responsibilities

Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors

Ensures that program participants are properly checked in for office visits

Answers the phones and directs calls appropriately

Maintains program participant case records on the computer system by performing data entry

Maintains files and other related documentation

Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks

Coordinates transportation services for program participants

Performs other duties as assigned

Qualification

Microsoft WordMicrosoft ExcelMicrosoft OutlookBilingual English/SpanishComputer skillsEffective communicationOrganizational skillsAttention to detailSound judgmentSelf-controlSensitivity to multi-cultural contactsInterpersonal skills

Required

High School Diploma or GED

At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred

Ability to pass a federal background check and obtain a suitability determination

United States citizenship required

Must live in the United States three (3) of the last five (5) years (military and study abroad accepted)

Bilingual English/Spanish required

Good computer skills

Effective communication skills with internal and external contacts

Good interpersonal skills. Ability to deal tactfully with the public

Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies

Ability to deal with multi-cultural contacts with sensitivity

Good organizational skills

Attention to detail

Working knowledge of Microsoft Word, Excel and Outlook

Ability to work with computers and the necessary software typically used by the department

Benefits

Two (2) weeks of Vacation

Fifty-six (56) Hours of sick time

Fifteen (15) paid Holidays

Medical, Dental, and Vision coverage

Term and Whole life insurance (includes spouse and dependent)

Accidental death and dismemberment insurance

Short- and long-term disability

Flexible spending account

401(k) retirement program

Stock purchase program

Tuition reimbursement - $3500 per year

Employee Assistance Program (EAP)

Legal program – Legal Club of America

Direct deposit

Theme Park and attraction discounts

Company

The GEO Group, Inc.

Glassdoor2.8

Global Leader in Evidence-Based Rehabilitation The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of CareTM." GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services across the entire corrections spectrum.

Founded in 1984

Boca Raton, Florida, USA

10001+ employees