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Malvern National Bank · 1 day ago

TELLER III

Malvern, AR

Full-time

Onsite

Mid Level

3+ years exp

Malvern National Bank is seeking a Teller III to assist customers in processing financial transactions with exceptional service. The role involves cash handling, customer relationship building, and compliance with banking regulations while contributing to the branch's goals.

BankingFinanceFinancial ServicesPayments

Comp. & Benefits

Responsibilities

Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive and confident behaviors

Contribute to the overall branch goals through intentional conversations and relationship building with customers and non-customers in order to determine products/services best suited for their needs

Cross-sell all bank products/services; Make appropriate referrals to the proper bank representative

Accept deposits, checks for cashing, loan payments, cashier’s checks and cash advances; Request authorization for transactions above assigned limits

Examine checks for proper endorsements, verify legality of documents, identify counterfeit currency, and ensure proper account authority for individual completing transaction

Ensure proper control of cash drawer with the ability to balance daily

Provide guidance to tellers during complex customer situations

Successfully complete compliance training; Adhere to internal controls and procedures; Understand and comply with bank policies as well as regulations and laws applicable to your position

Maintain customer confidence and protect bank operations through utmost confidentiality

May assist with CSR duties (after successfully completing CSR training) as the assigned manager sees necessary - to include processing check orders, ATM or debit card orders, opening/closing accounts

Perform any other related duties as may be required or assigned

Included in Saturday work rotations

Champion the MNB mission statement with pride and enthusiasm

Perform all aspects of your position with a cooperative and teachable spirit

Support all other team members, providing assistance and encouragement to ensure service is provided in the most efficient and effective manner

Collaborate in the sharing of new ideas that will enhance customer experience, boost employee morale and drive the organization’s bottom line

Take advantage of volunteer opportunities surrounding the bank

Exhibit professionalism at all times