Apply on Employer Site

Fingerpaint Group · 1 day ago

Associate Director, Media Operations

Cedar Knolls, NJ

Contract

Onsite

Senior Level, Lead/Staff

6+ years exp

Fingerpaint Group is a healthcare and wellness advertising agency driven by a collective spirit of possibility. The Associate Director of Media Operations will be responsible for assessing and architecting workflows to enhance efficiency in the Media Strategy department, managing SOPs, operational systems, and partner logistics.

AdvertisingBrand MarketingWeb Design

Growth Opportunities

Responsibilities

SOP Development and Management: Assess, define, and implement robust SOPs for all elements of the media lifecycle, including media planning, tagging and trafficking, and campaign performance and financial management. Own the revision and enhancement of existing SOPs

Architect Operational Systems: Design and maintain complex tracking systems, specifically leveraging advanced Excel functions (cross-sheet referencing, automated templates, and data validation) to link various department workflows

Standardize Tools and Templates: Establish and maintain a centralized repository for department materials, including contracts, benchmarks, platform credentials, and research; and drive consistency by maintaining department templates for workbooks and presentations

Partner Management Manage partner logistics, including tracking NDA expirations, organizing capability decks, and scheduling capabilities reviews and follow-ups

System Implementation: Lead the rollout of new tools, templates, and systems across the agency to ensure team adoption and data integrity

Legal & Partner Operations: Lead operational work-streams relating to legal and data governance, including managing compliance requirements for our media partners and acting as the liaison with internal counsel regarding media contracts and privacy standards

Resource Allocation: Partner with media and operations leadership to provide insight on staffing related to forecasted work and financials, helping to assess needs and drive consistency

Qualification

Operations ManagementMedia PlanningAdvanced ExcelAI ToolsBudget ManagementProblem SolvingCross-functional CollaborationAttention to Detail

Required

6+ years in operations or project management within a media agency setting

Experience with using AI tools to help create and streamline workflows

Advanced proficiency in tools such as Excel, Workamajig, AirTable, Mediaocean, Sharepoint (or similar) to link disparate data sources, create dynamic templates, and manage complex trackers

An innate ability to identify operational gaps and the drive to fix them independently. You don't wait for permission to organize the chaos; you see where processes are broken (e.g., file structures or workflows) and you build the solution

Understanding of media planning/buying financials, budget management, and operational reporting; experience within the pharmaceutical industry is preferred

Proven ability to problem solve, gain alignment with cross-functional teams, and liaise with broader leadership to ensure vision and expectations are met