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Havertys Furniture · 1 day ago

Design Associate

Brandon, FL

Full-time

Onsite

Entry Level

2+ years exp

Havertys Furniture is a leading company in the furniture industry, and they are seeking a Design Associate to assist Design Consultants in providing design services to customers. The role involves scheduling home visits, creating personalized presentations, and supporting sales efforts to enhance customer engagement and satisfaction.

FurnitureManufacturing

Responsibilities

Assists Design Consultant in scheduling, preparing, and following with design services with Havertys customers

Will attend client’s homes with Design Consultant to assure proper furniture placement and color coordination, will also recommend additional furniture and accessories for the room design as needed

Will assist Design Consultant with in-Store Engagements and in-Store Appointments with clients

Position may involve sales training directly on the sales floor to enable an understanding of the Havertys customer engagement process

Once introduced to the client, assists Design Consultant and/or Sales Consultant by scheduling, or attending a scheduled qualified home visit

Position will require evening and weekend work at hours convenient to the Customer’s schedule

Visits customers homes with Design Consultant, as applicable

Assist Design Consultant with all aspects of in-Home visits

Assist Design Consultant with building a personalized presentation using approved template and SWAGGER display, consisting of the colors and placement of furniture in the home, the visual samples of the actual furniture, the room plan, any needed accessories

May draw floor plans using Havertys.com current floor planner software

Will provide feedback with Design Consultant and Sales Consultant and Management after each house visit and upon completion of the floor plan and the Presentation template along with post purchase presentation

Will assist Sales Consultant with the creation of special-order skus and sales reserves

Will assist Sales Consultant with the creation of floor plans for in-store clients that need to better visualize the purchase, helping to close the sale as an in-store engagement

Provide constructive feedback to Design Consultant to help build the sale and increase average ticket

Have knowledge of special sales, financing plans, delivery procedures, warranties, etc

Reinforce customer selections and help bring sale to closure

May use My Sales Center to access and follow-up with customers

Maintain knowledge of broad range of furniture styles and products

Qualification

Interior DesignRoom Planner SoftwareASID CertificationMicrosoft OfficeCustomer EngagementFurniture Knowledge

Required

Bachelor's degree (B.A.) from four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training/ or equivalent combination of education and experience

Must have a current valid drivers license with a clean driving record and be able to drive and provide personal transportation to Customer in-home appointments

Reliable transportation with verification of minimum state required car insurance is a requirement of position

To perform this job successfully, an individual should have knowledge of email and systems such as Room Planner software/ Microsoft Office components/ Internet software/ Full-shot image ware

The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl

The employee must regularly lift and/or move more than 20 pounds