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Hunton Group · 2 months ago

Inside Sales Support Team Leader

Houston,TX,US

Full-time

Onsite

Mid, Senior Level

4+ years exp

Hunton Trane, a division of the Hunton Group, is seeking to hire a detail-oriented Inside Sales Support Team Leader to join their team. In this role, you will manage the day-to-day activities of a team, ensuring timely project completion and fostering a positive team culture.

Consumer ElectronicsEnergyHeating Ventilation and Air Conditioning (HVAC)ManufacturingReal EstateRenewable Energy

Responsibilities

Directly supervises and is responsible for the onboarding, coaching, mentoring, and developing of team

Manages performance by monitoring effectiveness and efficiency in relation to customer service and associate objectives

Lead bi-monthly team meetings

Conduct year-end performance evaluations and yearly development plans for direct reports

Provide mentoring and coaching

Provide insight into future training sessions and development opportunities

Serve as Trane Equipment Solutions Manager (ESM) for Hunton Trane

Assign projects to team members based on size and complexity

Review scope of work for each job, establishing timelines, budgets, and parameters to ensure objectives are met, particularly in projects with a large bill of material

Serve as the primary point of contact for customers and project stakeholders, including building owners, mechanical contractors, subcontractors, and sales engineers. Address customer concerns, implement corrective actions, and ensure consistent communication to maintain high levels of satisfaction

Monitor and compare project schedules with contractors' timelines. Ensure alignment with internal equipment ordering processes and proactively resolve any discrepancies to avoid delays

Oversee project budgets and ensure forecasted costs align with project completion expectations. Track and control project expenses, identify potential cost-saving opportunities, and escalate concerns as needed

Manage the procurement process by entering equipment orders, issuing purchase orders, and coordinating subcontractor agreements to ensure timely delivery of materials and services

Monitor project cash flow, including progress billing and collections. Provide support in managing resources and ensuring proper allocation of manpower and materials to meet project milestones

Follow established standard workflow, utilizing several enterprise systems

Process the transition of projects from Sales to Operations within enterprise business systems

Administer projects throughout entire life cycle to ensure contract compliance and successful delivery. This includes coordination with regional leadership, contract management, legal, and financial services

Coordinate monthly customer invoicing process per customer requirements to ensure timely and accurate billing

Coordinate with project team members for accurate and timely recording of project costs, including time sheets, vendor invoices, etc

Other duties as assigned

Qualification

HVAC Systems operationTrane Commercial salesFinancial systems experienceConstruction law knowledgeCommunication skillsProblem solvingDecision makingTeam collaborationTime management