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Motorola Solutions · 1 day ago

Forwarding Account Representative - Dallas Office

Dallas, TX

Full-time

Onsite

Entry Level

$42K/yr - $42K/yr

2+ years exp

Motorola Solutions is a global community focused on enhancing safety through technology. They are seeking a Forwarding Account Representative to assist banks and finance companies with delinquent auto loans, coordinating repossession efforts while maintaining communication with both banks and contracted agents.

Cyber SecurityTelecommunicationsVideo

Growth Opportunities

No H1B

Responsibilities

Assist Banks & Finance companies with delinquent auto loans by placing them out for repossession with our network of contracted agents

Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software

Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software)

Work closely with repossession agents to coordinate activities

Manage the repossession process for bank clients

Work closely with bank employees

Proactively monitor accounts and address a variety of issues

Experience interacting with business clients via phone/email

Strong attention to detail

Qualification

Customer service experienceGoogle Suite applicationsData entry skillsCommunication skillsAttention to detail

Required

Must have experience working in a fast paced environment with a strong ability to multi-task and stay organized

This position is responsible for assisting Banks & Finance companies with delinquent auto loans by placing them out for repossession with our network of contracted agents

Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills

Must be able to work full-time, M-F 8-5; 9-6 is available after the training period

Seeking candidate with strong computer skills and internet savvy

Experience using Google Suite applications

Must have strong communication skills fluent in English (reading, writing, speaking)

Must have reliable transportation to and from work

Cubicle office setting, working close with others

Minimum 2 year customer service experience

High School Diploma or G.E.D

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position