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Caribou Coffee · 1 day ago

Coffeehouse Operations Support Coordinator

Brooklyn Center, MN

Full-time

Onsite

New Grad, Entry Level

$20.82/hr - $34.96/hr

Caribou Coffee is dedicated to creating day-making experiences and is seeking a Coffeehouse Operations Support Coordinator to support their operations team. This role involves project planning, communication, and collaboration across the organization to ensure effective delivery and alignment with strategic priorities.

Food ProcessingHospitalityRestaurants

Responsibilities

Develops annual operating calendar for USR organization, working with partners across the organization to ensure critical field touchpoints and milestones are identified and sequenced appropriately

Responsible for content planning, project management, logistics and execution for all USR-owned calls and select leadership conferences and events

Owns calendar logistics and meeting administration, demonstrating agility to make updates throughout the year as business needs change

Prepares agendas, takes meeting notes and creates project summaries as requested

Works with Director and other key stakeholders to develop strategic internal communication plan to ensure timely and relevant communication to multi-unit leaders and store teams

Executes routine and ad hoc push reporting and communication to corporate and field teams

Monitors USR inbox and other communication streams; triaging requests, inquiries and issues

Proactively seeks opportunities for improvement of operational tools and processes

Supports execution of company contests, employee recognition, team meals and other duties as assigned

Supports Coffeehouse Operations leaders by managing assigned projects from planning to delivery; utilizing best-in-class tools and processes to plan, monitor and deliver project objectives in accordance with defined timeline, budget and deliverables

Tracks progress and communicates status updates effectively; closely monitoring tasks, decisions, deadline completion and risks

Communicates clearly and consistently with Director to share success, roadblocks and questions or concerns; surfaces risks and issues in a clear/timely fashion while offering recommendations for risk mitigation or resolution

Qualification

Project ManagementCommunication SkillsRelationship BuildingOrganizational SkillsSelf-StarterDetail OrientedCollaborationCreative MindGoal-OrientedAdaptability