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Community College of Allegheny County · 1 day ago

Executive Director of Academic Advising (Reg FT)

Pittsburgh, PA

Full-time

Onsite

Lead/Staff, Director/Executive

$82K/yr - $82K/yr

5+ years exp

The Community College of Allegheny County is seeking an Executive Director of Academic Advising to oversee academic advising operations and enhance student success initiatives. This role involves supervising advising teams, collaborating with various departments, and implementing strategies to improve student retention and completion rates.

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Responsibilities

Oversees the academic advising operations, including supervision of FT Advisors, Faculty Advisors, and the Assistant Director of Academic Advising assisting with PT Advisors supervision

Collaborates with Academic Affairs, Student Affairs, /Enrollment Services to assist with the creation, maintenance, and assessment of a wide range of student intervention strategies that will positively impact the student success, retention, and completion of CCAC’s diverse student body

Ensures the development of academic advisors’ schedules and their ability to meet the needs of students both on site and in a virtual or remote environment

Conducts ongoing assessments of the academic advising program to identify and eliminate barriers to student success and retention

Develops, evaluates, and recommends new processes and programs to support the student’s academic experience

Oversees the analysis and preparation of reports for both internal and external use and distribution

Establishes procedures and protocols for academic advisor interactions with students on academic warning and academic probation to positively impact student retention

Coordinates resources and best practices of advising identified populations, including at-risk, probation/warning, exploring majors, non-traditional, veterans, international, and prospective students

Responsible for providing training on current software platforms utilized in academic advising

Establishes and maintains relationships with internal and external partners to ensure the needs of sub-populations are met (i.e., military and veterans-supported students, Pittsburgh Job Corps, Pittsburgh Promise, and students receiving financial aid)

Prepares and monitors the capital and operating budgets for the fiscal year

Provides training and professional development for academic advisors, faculty, and relevant staff to enhance their ability to support students in creating, understanding, and following academic plans

Supports academic advising with a focus on addressing diverse student needs and improving student outcomes

Leads the development of advisor training curricula grounded in best practices, equity-minded advising, and current academic policies - to ensure consistent and high-quality student support across all campuses and modalities

Implements early alert systems and proactive outreach strategies in collaboration with faculty and retention teams to identify students in need of academic support before critical issues arise

Analyzes trends in student enrollment, advising utilization, and academic performance to inform resource allocation, staffing models, and advising caseload management

Champions the integration of roadmap principles into advising practices to ensure students have a clear academic plan aligned with their career goals from entry to completion

Develops and maintains advisor onboarding processes and annual professional growth plans to promote continuous learning, institutional knowledge, and student engagement strategies

Engages in regional and national professional advising networks to stay current on trends, innovations, and policy changes impacting advising and student success

Facilitates student feedback initiatives (e.g., surveys, focus groups) to inform improvements in advising delivery and enhance overall student experience

Collaborates with institutional research and IT to ensure data-informed advising decisions, including dashboards and predictive analytics for tracking student milestones and persistence

Performs other duties as required or as assigned

Qualification

Academic advising experienceMicrosoft Office proficiencyLeadership experienceStudent information systemsData analysis skillsCommunication skillsOrganizational skillsProblem-solving skillsInterpersonal skills

Required

A master's degree in student affairs, higher education administration or a related field

A minimum of five years of professional experience in academic advising with supervisory and leadership experience, including managing advising teams, implementing strategic initiatives and driving student success efforts

Prior academic advising experience

Experience with Microsoft Office and student information systems

The college's organizational structure, department operations, services, procedures, policies, and protocols

Labor relations

Possesses strong leadership, supervisory, and organizational skills

Understand, interpret, implement, and enforce policies and procedures

Strong verbal and written communication skills and the ability to interact with faculty, staff, students, and external constituents

Strong technology skills, including Microsoft Office and student information systems

Demonstrated skills to troubleshoot on behalf of students, develop training and professional development sessions, and conduct data collection and analysis

Convey and implement expectations of good customer service to staff, solve problems, exercise staff oversight to ensure new operations plans, policies and procedures are consistent with the overall goals and objectives of the college and ensure departments are well informed of enrollment-related changes

Strong interpersonal, communication, and problem-solving skills, along with experience in student development theories and academic policy

Benefits

Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.

Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.

Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.

Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).

Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.

Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.

Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!

Additional Advantages: Free employee parking to make your commute easier.

Company

Community College of Allegheny County

Since its founding in 1966, CCAC has flourished, becoming the educational powerhouse it is today a nationally renowned two-year college dedicated to serving all members of the community.

Founded in 2011

Front Royal, Virginia, USA

1001-5000 employees