Customer Service Representative & Documentation Review - Contractor jobs in United States
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EY ยท 4 weeks ago

Customer Service Representative & Documentation Review - Contractor

EY is currently offering a contract opportunity for a Documentation Review & Customer Service Representative. The role involves handling incoming calls to assist employees with health insurance verification and providing support for documentation compliance.

AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Handle incoming calls to help employees verify their health insurance coverage
Assist callers with submitted documentation, ensure compliance with verification requirements, and provide technical support for system access and document uploads

Qualification

Customer serviceCommunication skillsAttention to detailProblem-solvingBilingual (English/Spanish)

Required

Excellent customer service and communication skills; comfortable spending most of the day on the phone
Strong attention to detail and problem-solving abilities; able to handle escalations professionally

Preferred

Bilingual (English/Spanish) is a plus
High proficiency in written and verbal communication (bilingual English/Spanish preferred)
Education preferred, but a college degree is not required

Company

EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.

H1B Sponsorship

EY has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10242)
2024 (9877)
2023 (10966)
2022 (9394)
2021 (5652)
2020 (8849)

Funding

Current Stage
Late Stage

Leadership Team

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Jonathan Williamson
Chief Operating Officer
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Abhishek Sen
Partner
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Company data provided by crunchbase