Apply on Employer Site

PeakMade Real Estate · 2 days ago

Assistant Manager - Multifamily

Chicago, Illinois, United States

Full-time

Onsite

Mid Level

PeakMade Real Estate is an Atlanta-based company specializing in the management and development of off-campus student housing and multifamily communities across the US. The Assistant Manager plays a crucial role in rent collection and leasing operations, ensuring the financial and operational success of the property while providing excellent service to residents.

ConsultingDigital MarketingMarket ResearchProperty ManagementReal EstateSEO

Growth Opportunities

Responsibilities

Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner

Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions

Assist in preparation and processing of all applications, leases and related paperwork

Assist the property manager in preparation of weekly and monthly reporting requirements

Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income

Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff

Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed

Address complaints and resolve issues in a timely and professional manner

Assist with leasing responsibilities to maximize occupancy

Participate in quarterly property inspections as well as during move-in and move-out

Assist in maintaining key control of occupied and vacant units

Handle renewal communication with residents and issue renewal offers and sign completed renewal leases once a resident has expressed intent to renew

Send move in communication to residents and handle key making procedures

Walk the property for curb appeal checks and work with third-party vendors and in-house maintenance to maintain the pristine condition of the property