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California Department of Health Care Services · 1 day ago

Access, Experience, and Data Integrity Unit Chief

Sacramento, CA

Full-time

Hybrid

Senior Level

$7,172/mo - $8,910/mo

The California Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. They are seeking a Supervisor I to manage the Access, Experience, and Data Integrity Unit, which oversees access to care, member experience, and data integrity across Medi-Cal managed care delivery systems.

Health CareHospitalMedicalPersonal Health

Responsibilities

Managing the Access, Experience, and Data Integrity Unit, which oversees access to care, member experience, and data integrity across Medi-Cal managed care delivery systems for EQR projects and activities

Ensuring the effective implementation and monitoring of protocols and analytic studies related to network adequacy, timely access, encounter data, and member experience

Managing the contract with the External Quality Review Organization (EQRO) as it relates to quality, timeliness, and access to care

Qualification

Contract managementHealth care policyProject managementAnalytical skillsCommunication skillsDelegationConstructive feedbackInterpersonal skillsLeadership skillsFlexibility

Required

Applicants must include a Statement of Qualifications (SOQ) for this recruitment

The SOQ is a narrative discussion, not a cover letter, prepared by the applicant describing how their skills, knowledge, abilities, education, training, and experience qualify them for the position

The SOQ must be no more than two pages in length, single-spaced and using 12-point font

Candidates who do not complete and submit an SOQ may not be considered for this position

Describe your professional experience with the following issues: Contract management, Managing or leading diverse teams toward a common goal, Working with external and internal stakeholders

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov

Resume is required and must be included

Statement of Qualifications - Refer to the Statement of Qualifications Requirement Section for instructions

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available)

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s)

Preferred

Knowledge and experience with project management

Knowledge and experience working with health care or complex policy issues

Knowledge and experience working with high-level management at the Executive level of leadership

Strong interpersonal, analytical, and communication skills, both verbal and written

Ability to listen, observe, and draw accurate conclusions

Flexibility and willingness to learn from staff and management at all levels

Ability to delegate and track workload deliverables clearly

Ability to give and receive constructive feedback when appropriate

Leadership skills and the ability to recognize, accept, and encourage opportunities for collaboration and problem-solving amongst leadership, colleagues, and subordinate staff

Benefits

Continuous and ongoing training

Diversity, Equity, and Inclusion program activities

Employee Assistance Program (EAP)

Medical, including health, dental, and vision insurance.

Paid Holidays and vacation/leave

Defined retirement program

Savings Plus Program (401(k), 457)

Medical/Dependent Care Reimbursement Accounts

Company

California Department of Health Care Services

The California Department of Health Care Services (DHCS) is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians every day.

Founded in 1994