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Hirose Electric Americas · 2 days ago

Strategic Account Manager

Downers Grove, IL

Full-time

Hybrid

Senior Level

7+ years exp

Hirose Electric Americas is seeking a Strategic Account Manager to manage sales activities for high-profile accounts in Illinois and Wisconsin. The role involves developing strategies to exceed sales goals, building relationships with key accounts, and managing a junior account manager.

ElectronicsManufacturingMarketing

Hiring Manager

Grace Ancateu

Responsibilities

Exceed yearly sales goals with high visibility Hirose accounts

Grow the sales pipeline and increase conversion dollars surpassing year over year targets

Identify, build, and expand relationships within a targeted list of accounts

Develop strategies, implement meeting plans, and focus sales activities at these accounts

Utilize selling strategies based upon key value-add categories such as technology, risk, service, investment, timing, and pricing to achieve successful design wins

Collaborate and work together with Hirose’s customer support roles to optimize our service to our customers (Regional Sales Engineer/FAE, Regional Distribution Manager, Segment Managers, Customer Service Specialists, Technical Support Engineering, Quality Engineering)

Create and deliver customized and targeted product presentations

Provide support to customers throughout development and production, keeping both our customers and the organization informed of progress

Actively manage and prioritize opportunities at all targeted accounts

Become the foremost Hirose expert on your customers and their industries guiding Engineering, Product Management, and Marketing to meet customer and industry needs for the future

Develop and implement strategic account plans to maximize Hirose revenue and profitability, account penetration, and customer satisfaction

Position Hirose as a key supplier for current and future business opportunities

Establish executive relationships for the given focus accounts

Act as the customer interface for two-way communication between Hirose and our customers

Create, coordinate, and execute a global strategy for international accounts

Comply with Hirose sales policies, pricing guidelines, and best practices

Manage, educate, and develop a junior level Account Manager within the region

Jointly set goals and expectations, metric, evaluate, provide feedback and open dialogue to the employee regularly throughout the year and in semi-yearly and yearly reviews

Instill best sales strategy and professional practices ensuring that the employee meets sales and organization deliverables and responsibilities

Demonstrate Hirose’s philosophy of 'connecting wisdom;' take the lead, pursue the cutting edge, achieve differentiation, and be the first to obtain consumer approval

Build close relationships with Hirose Japan personnel; assist with periodic customer visits by Japanese engineers and other Hirose personnel

Create, encourage, and contribute to a collaborative team environment

Work closely and regularly with the Segment Teams and Product Management to knowledge-share, determining product fits and opportunity targets

Continually strive for and have conversations with management and team members on self-improvement and professional development

Identify, evaluate, and coordinate the development of potential product lines with key accounts and (potential) customers

Provide direction and closed loop feedback to implement New Product Introduction (NPIs) plans with Marketing, including target account identification, promotion schedule, samples and pricing

Monitor the product development process driving the Hirose team to meet customer commitments and milestones

Maintain awareness and develop a point of view on industry trends to anticipate customer needs

Interface with industry groups and standards committees, as necessary

Responsible for recording and maintaining current and accurate data for customer meetings, projects, and opportunities within Salesforce

Complete all required report outs (ex. monthly forecasting), reports, and presentations within their respective deadlines

Interact with and support Hirose management for a multitude of organizational initiatives and deliverables

Provide input and participate in discussions to establish yearly sales goals

When applicable complete tasks per ISO9001-2008 requirements

Qualification

Sales experienceTechnical knowledgeProject managementAnalytical skillsOrganizational skillsCommunication skillsPresentation skillsComputer literateSelf-motivated

Required

BS/A degree in Business or Technical field required

7+ years sales experience

7+ years sales experience in the electronic component industry required

Must possess the technical knowledge to be able to fully comprehend the customer's requirements and provide the appropriate Hirose product solution

Excellent analytical and problem-solving skills

Excellent project management skills

Strong organizational skills. Ability to manage multiple assignments while meeting deadlines and quality standards

Possess excellent communication skills (oral and written) to work with both external and internal customers. Able to clearly and concisely communicate across different cultures

Excellent presentation skills including creating PowerPoint presentations

Ability to resolve issues and escalate in a timely fashion and to the customer's needs

Computer literate and proficient in MS Word, Excel, PowerPoint and Outlook

Self-motivated & positive attitude with great energy

Must be able to travel up to 50% of time