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Delkor Systems · 1 day ago

Technical Writer

St. Paul, Minnesota, United States

Full-time

Onsite

Entry Level

$60K/yr - $85K/yr

2+ years exp

Delkor Systems is a company specializing in technical publications, and they are seeking a Technical Writer to prepare and finalize customer reference manuals. The role involves reviewing documents, converting formats, and assisting in the creation of technical materials for commercial machines.

Manufacturing

Growth Opportunities

Responsibilities

Review all reference manuals prior to finalization to ensure all correct Adobe Mad Cap Flare insets (pre-documented information) is captured

Prepare auxiliary documents (pull drawings, schematics, BOMs, etc. from systems) for all reference manuals

Convert all reference manuals from Mad Cap Flare to PDF

Prepare and finalize shipment of all customer reference manuals

Store all reference manual documentation on the shared drive and download to USB for customer shipment

Gather third party documentation and ship to customer

Print and assemble all reference manuals as needed

Work with third party printing and translation vendors

Prepare all auxiliary documents and reference manual addenda for projects, conversions, and upgrades to customer equipment

Complete edits in master files of reference manuals and training materials

Assist in the creation of reference manuals for commercial machines

Complete checklist spec sheets for assigned commercial machines to identify insets (pre-documented information) that should and should not be documented in the reference manuals

Pull the applicable insets in Adobe Mad Cap Flare to build the reference manual

Assist in the creation of customer-facing technical materials in support of customer training for commercial machines

Assist in the development of machine maintenance quick reference procedures

Assist in the development of machine troubleshooting guides and preventative maintenance schedules

Manage the printing, assembling and shipment of training materials

Perform other tasks or duties as assigned

Qualification

Adobe Mad Cap FlareProofreadingTechnical WritingCommunication

Required

Two-year associates degree or formal education in English, Technical Writing/Communication, or equivalent or two or more years of experience in a related job experience

Experience in Adobe Mad Cap Flare is preferred or demonstrated experience in using new software

Demonstrates good analysis skills when working with preexisting information

Well organized and works methodically on repetitive and tedious information

Demonstrates excellent attention to detail

Edits and proofs information according to the department style guide and proof sheets

Carefully proofs and edits his or her own work

Excellent verbal and written communication skills

Works well with a variety of people and personalities, and with other Delkor departments

Works collaboratively, as a team member, to suggest ideas and resolve issues in a positive manner

Maintains a positive work environment, even under challenging situations

Understands the need to work productively, making good use of his or her time

Able to execute tasks independently and accurately with minimal supervision

Sit at a desk or in meetings for extended periods of time, including performing extensive computer tasks

Speak and hear to give and receive detailed information through verbal communication in person or using the telephone; exchange ideas and convey detailed information accurately to co-workers, managers, and others inside and outside the company