YMCA of Greater Dayton · 4 weeks ago
Member Services
Dayton, OH
Part-time
Onsite
Entry Level
$11/hr - $13.20/hr
1+ years expYMCA of Greater Dayton is a community-focused organization dedicated to nurturing potential. They are seeking a Member Services representative to provide excellent services to YMCA members at the Member Services Desk, handle transactions, and build relationships with members.
FitnessHealth CareWellness
Responsibilities
Provides excellent member service
Performs membership sales, changes, cancellations, and all other member transactions, including program registration and other activities, in an efficient and accurate manner, that occur at the Member Service Desk
Follows Member Service Desk processes and systems
Conducts tours of the facility for prospective members and guests
Displays excellent telephone skills
Handles monetary transactions and appropriate reconciliation of these transactions
Builds relationships with members
Proactively solves problems
Performs routine copying and filing
Keeps up-to-date with member information as outlined in the member handbook
Follows appropriate safety guidelines
Communicates to direct supervisor any concerns or incidents that may need follow-up
Communicates any suggestions to improve member services
Qualification
Required
Must be 18 years of age
High school diploma or GED required
One year or more of related customer service experience required
Preferred
A 2-year degree or applicable experience is preferred
Company
YMCA of Greater Dayton
YMCA of Greater Dayton providing services in Fitness, Childcare, Camping, Swimming, and more to over 70,000 people.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-04-24
Puget Sound Business Journal
2025-03-14
Dayton Business Journal
2025-01-02
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