sweetgreen · 1 day ago
Lead Product Manager
Los Angeles, CA
Full-time
Onsite
Senior Level, Lead/Staff
$150K/yr - $170K/yr
5+ years expSweetgreen is on a mission to build healthier communities by connecting people to real food. The Senior Product Manager, Martech & Loyalty will own the product strategy and roadmap for sweetgreen's loyalty program and marketing technology stack, focusing on optimizing customer engagement and retention through innovative solutions.
Food and BeverageOrganic FoodRestaurants
Responsibilities
Own the end-to-end product strategy for SG Rewards, including points earning and redemption, member tiers, challenges, and program evolution
Lead martech platform strategy, including vendor evaluation, migration planning, and integration with our broader tech ecosystem
Partner with Marketing to optimize our martech stack and enable sophisticated segmentation, personalization, and lifecycle campaigns
Define and execute the roadmap for loyalty touchpoints across app, web, kiosk, and in-store experiences
Drive measurable improvements in loyalty program KPIs: member acquisition, engagement rates, redemption behavior, and program ROI
Collaborate with Data and Analytics to build robust measurement frameworks and surface insights that inform program strategy
Work cross-functionally with Engineering, Design, Marketing, and Operations to ship high-impact features on time
Stay ahead of industry trends in loyalty, personalization, and martech—bringing innovative ideas to how we engage and reward our customers
Qualification
Required
5+ years of product management experience, with at least 2 years focused on loyalty, martech, CRM, or growth product areas
Direct experience with loyalty platforms (SessionM) and marketing automation tools (Braze) and Agentic marketing tools
Track record of shipping customer-facing products that drove measurable business impact
Experience managing complex platform migrations or vendor transitions
Strong analytical skills with experience defining KPIs and partnering with data teams
Familiarity with restaurant, retail, or consumer tech industries preferred
Experience working with engineering teams on API integrations and technical requirements
A systems thinker who can navigate complex integrations across loyalty platforms, CDPs, marketing automation, and POS systems
A data-driven decision maker, comfortable defining success metrics, running experiments, and iterating based on results
A strong communicator, able to align stakeholders across Marketing, Engineering, Finance, and Operations on roadmap priorities
A customer-obsessed builder who balances business objectives with genuine value for members
A self-starter who thrives in ambiguity and can drive clarity in a fast-paced environment
A collaborative partner who builds trust with cross-functional teams and external vendors
Benefits
Three different medical plans to suit your and your family's needs
Dental and Vision insurance
Flexible PTO plan
401k program
Employee HSA and FSA
Complimentary greens
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
To live the sweetlife and celebrate your passion + purpose
A collaborative team of people who live our core values and have your back
A clear career path with opportunities for development, both personally and professionally
Free sweetgreen swag
Company
sweetgreen
Sweetgreen is a fast casual restaurant chain that serves simple, seasonal, and healthy salads, and grain bowls.
1001-5000 employees
H1B Sponsorship
sweetgreen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (2)
2021 (5)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$478.6MKey Investors
FidelityT. Rowe PriceRevolution
2021-11-18IPO
2019-09-19Series I· $150M
2018-11-16Series H· $200M
Leadership Team
Jonathan Neman
Co-Founder + CEO
Nicolas Jammet
Co-Founder & Chief Concept Officer
Recent News
The Motley Fool
2025-12-31
Morningstar.com
2025-12-30
MarketScreener
2025-12-30
Company data provided by crunchbase