Apply on Employer Site

Morgan's · 1 day ago

Ride Host (Seasonal)_Park

San Antonio, TX

Part-time

Onsite

New Grad, Entry Level

Morgan's Wonderland is a theme park focused on inclusivity and fun for all. The Ride Host is responsible for providing assistance to guests, monitoring activity areas, and ensuring a welcoming environment for visitors of all ages and abilities.

HospitalityNon ProfitTourism

Responsibilities

Provide Guest Assistance: Welcome guests, answer questions, offer directions, and provide general support to ensure a positive and inclusive experience

Monitor Activity Areas: Oversee designated locations such as The Wharf, Playground, and Sensory Village to ensure safe and appropriate guest behavior

Support Accessibility Needs: Offer assistance to guests with varying abilities, including helping with mobility devices, providing guidance, or facilitating inclusive play

Engage with Guests: Encourage participation, create a friendly atmosphere, and promote the park’s mission of inclusive fun for all

Maintain Cleanliness: Keep assigned areas tidy by performing light cleaning, organizing play elements, and reporting any maintenance needs

Enforce Park Guidelines: Politely communicate and uphold rules to maintain a safe and enjoyable environment

Report Issues Promptly: Notify supervisors or appropriate staff of concerns, guest incidents, or hazards

Assist with Crowd Flow: Help manage lines, guide groups, and support orderly movement through activity areas

Demonstrate Professionalism: Represent Morgan’s Wonderland with a positive attitude, dependable work habits, and respectful guest interactions

Qualification

Customer service skillsCommunication skillsInterpersonal skillsTeamworkAttention to detailAdaptabilityProblem-solvingReliability

Required

Minimum age: 16 years or older

Customer service skills: Ability to interact positively with guests of all ages and abilities

Communication skills: Clear and friendly verbal communication to provide instructions, answer questions, and support guests

Interpersonal skills: Patience, empathy, and a welcoming attitude consistent with Morgan's Wonderland's mission of inclusion

Teamwork: Ability to work cooperatively with coworkers, supervisors, and volunteers

Attention to detail: Ability to monitor activity areas and recognize when assistance or intervention is needed

Adaptability: Comfortable working in a fast-paced, guest-focused environment and adjusting to changing needs throughout the day

Problem-solving: Ability to address minor guest concerns and escalate issues appropriately

Reliability: Consistent attendance, punctuality, and adherence to assigned schedules

Company

Morgan's

Morgan’s stated mission is “to improve the quality of life for individuals of all ages and all abilities through initiatives that produce fully-inclusive, Ultra-Accessible™ experiences.” We see ourselves as a hub of inclusion and accessibility.

Founded in 2010