City Colleges of Chicago · 2 days ago
Associate Director - Information & Simulation Technology
Chicago, IL
Full-time
Onsite
Lead/Staff, Director/Executive
$81K/yr - $85K/yr
4+ years expCity Colleges of Chicago is committed to supporting student success through innovative technology. The Associate Director of Information & Simulation Technology will oversee IT operations, manage staff, and ensure optimal performance of IT systems and support services for the college's various programs.
AlumniCommunitiesE-LearningEducationHigher Education
Responsibilities
Works collaboratively with the Executive Director to implement strategies and manage customer and technical services support models that address the technical needs of the college
Manages the IT department’s work teams and operations including instructional and simulation technology; Help Desk; computer labs: media/audio-visual, events, system management, and user support
Monitors workloads and staff performance to provide excellent IT services and support to campus students, faculty, and staff
Leads projects and works with district and campus IT staff to assess and enhance operational efficiencies of the college’s computer systems, network, and wired and wireless infrastructure; resolve client issues and problems; and implement technical improvements to business processes
Oversees IT teams engaged in the preparation, maintenance, inventory, and operation of simulation equipment used in the college’s Virtual Hospital, Nursing and Health Science labs
Coordinates with vendors for required servicing of computer systems and specialized simulation equipment
Facilitates training and professional development opportunities for staff to support skill development
Develops and conducts on-going user training sessions as required
Participates in the interviewing and selection of IT staff. Administers personnel actions and enforces personnel policies and procedures
Defines roles and responsibilities of employees and work teams. Monitors work performance and addresses performance issues
Assists in developing department’s operating budget; reviews budget expenditures and provides recommendations for purchasing of IT and simulation equipment; monitors changes in technology to ensure optimal purchasing decisions
Responsible for the inventory of all computer and simulation technology equipment at the college
Maintains proficiency in existing and emerging trends in the use of simulation technology and virtual reality in health care education and IT systems, computer networks, and AV technologies
Participates in district and campus meetings
Available to provide system maintenance or end-user support outside of normal business hours
Performs other duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university in Information Technology, Computer Science, or a related field
Relevant certification required
Four (4) years of supervisory and relevant IT work experience in an IT department
Advanced computer skills
Excellent interpersonal, verbal, and written communication skills
Ability to conceptualize and implement appropriate technical solutions
Demonstrated commitment to diversity and multiculturalism in one's work experience
Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint)
Preferred
Experience working in areas of instructional technology support, Help Desk and user support operations, or simulation technology and software highly desirable
Experience working within a unionized setting preferred
Benefits
Excellent health benefits at a low cost
Investment plans 403(b) & 457(b)
SURS Retirement Plan
Generous vacation, holidays, personal and sick days
Tuition Reimbursement
Public Service Loan Forgiveness
Company
City Colleges of Chicago
City Colleges of Chicago is a school.
1001-5000 employees
H1B Sponsorship
City Colleges of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
U.S. Department of Education
2023-01-20Grant· $0.6M
Leadership Team
CM Winters
Assistant Professor & Department Chairperson
Recent News
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