National Vision Inc. · 1 day ago
Sales Associate - Optical
Springfield, MO
Full-time
Onsite
New Grad, Entry LevelNational Vision Inc. is a leading optical retailer that combines style with quality eye care. They are seeking a Sales Associate to provide exceptional customer service, meet sales objectives, and assist customers with eyewear and contact lenses, all while ensuring a clean and organized store environment.
EyewearRetail
Responsibilities
Greet customers in a friendly manner and ensure high quality customer service
Meet National Vision’s sales objectives
Maintain awareness of same day service using 'Ready When Promised' production board
Ensure customers receive quality products in a timely manner
Assist with answering phones efficiently in accordance with National Vision telephone protocol
Ensure all customer service complaints are handled effectively and efficiently
Review reasons for redos and implement practices to correct. Ensure quality standards are met
Check on status and notify customers when orders are in or of any delays
Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs
Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law
Perform insertion and removal training of contact lens as directed by management and permitted by state law
Ensure store cleanliness policies are adhered to at all times
Complete inventory count and replenish stock as necessary
Ensure all visual merchandising is implemented and maintained
Ensure that the eyeglass department is kept clean and organized at all times
Ensure that inventory control and loss prevention procedures are followed at all times
Qualification
Required
Effective interpersonal skills
Ability to present and sell eyeglass features and specialty lenses
Must possess strong customer service skills
Ability to learn optical knowledge
Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations
Ability to stand for extended periods of time that may average 6-8 hours
Preferred
Previous retail experience preferred, but not required
Benefits
Health & Dental Insurance
401k Retirement Savings
Flex Spending Account
Generous Paid Time Off & Company Holidays
Parental Leave
Employee Eyewear Discount
Company
National Vision Inc.
National Vision is one of the largest optical retail companies in the United States with over 1,200 stores in 38 states and Puerto Rico.
Founded in 1990
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-10-26IPO
2014-02-07Acquired
Leadership Team
Kevin Hassey
Senior Vice President
Mark Banner
President - America's Best Contacts and Eyeglasses
Recent News
2025-11-18
2025-11-10
2025-11-07
Company data provided by crunchbase