Deako · 1 day ago
Builder Support Executive
United States
Full-time
Remote
Mid Level
$62K/yr - $67K/yr
3+ years expDeako is a fast-growing smart lighting company transforming the way people interact with their homes. The Builder Support Executive serves as the primary point of contact for assigned builder accounts, ensuring smooth execution and an exceptional partner experience.
ElectronicsInternet of ThingsLightingSmart Building
Responsibilities
Serve as the day-to-day support contact for assigned builder divisions and internal stakeholders
Build trusted relationships with builder purchasing, construction, warranty, and field teams
Provide timely, professional communication and clear status updates
Qualification
Required
3+ years in customer success, account support, sales operations, builder support, construction services, or related experience
Strong organizational skills; able to manage multiple accounts and priorities with minimal oversight
Excellent written and verbal communication; confident working with external partners
Strong problem-solving ability and comfort working through ambiguity
Preferred
Experience working with homebuilders, construction operations, electrical trades, or building products
Familiarity with PO-driven workflows, jobsite/lot tracking, and community launch processes
Experience coordinating training and/or field support across multiple regions
Ability to analyze trends and recommend scalable improvements
Benefits
Stock Options
Untracked PTO
Comprehensive Health Benefits
Company
Deako
Deako provides an easily upgradable lighting system.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$22.22MKey Investors
Tandem CapitalY Combinator
2021-03-15Series B· $12.5M
2018-05-23Seed· $4M
2017-09-11Convertible Note· $2.1M
Leadership Team
Chris Miller
Chief Financial Officer
Noopur Jha
Human Resources Business Partner
Recent News
2026-01-07
Company data provided by crunchbase