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CTC - Consolidated Telecommunications Company · 1 week ago

Network Analyst

Brainerd, Minnesota, United States

Full-time

Onsite

Mid Level

$58K/yr - $68K/yr

3+ years exp

CTC - Consolidated Telecommunications Company is seeking a Network Analyst to apply system analyst techniques and procedures for designing, developing, and maintaining network and computer systems. The role involves overseeing network outages, maintaining voice services, and ensuring the quality of service for various subscriber carrier services.

InternetTelecommunicationsWireless

Responsibilities

Designs, maintains, troubleshoots and implements network to support current and future service needs

Designs, implements, maintains, and upgrades planning of the CTC network infrastructure and internet related services and systems

Maintains communications with all levels of CTC as to the needs and status of the CTC network systems

Supervision of network equipment physical organization

Maintain and manage corporate servers and any servers necessary to the operation of the Network and network services

Maintains network systems in a data center environment including software voice switching

Monitors circuit connectivity to ensure the highest quality of services are provided for all voice related services

While performing all job functions Network Analysts must continually use their best discretion in order to protect the integrity of all CTC data servers, routers, authentication systems, software and other data systems

Designs, tests, and implements best practices security procedures

Designs, implements, and updates recovery plan and practices

Design, manage and maintain backups for Network infrastructure and servers

Develops procedures for adding and supporting internal and external users

Research, develop and test all maintenance, software, hardware, and upgrades for network systems

Researching, designing, developing, and testing all maintenance, software, hardware, and upgrades for video systems

Supports internal staff and customers issues through appropriate escalations, troubleshooting and maintenance

Supports corporate users with their equipment, network, wireless phones and communication devices. Provides technical support to both internal and external users as needed

Due to rapid changes and advances in the data industry, Network Analyst I must continually keep abreast of new programming, training, consulting methods and technologies

Prepares appropriate regulatory files and records

Participation in any additional job-related training offered by the company when available

Mentoring and training of other employees within and outside of job family to ensure cross training is established

Shares ideas for improvement. States an opinion or takes a stand if you believe it’s in the best interest of the organization

Performs "On-Call" rotation duties

Other projects and responsibilities as assigned by the Manager and/or Senior Management

Qualification

Network DesignNetwork SecurityTCP/IPRouting ProtocolsTelecommunications KnowledgeMicrosoft WindowsLinux/UnixAnalytical ThinkingCommunication SkillsProject Management

Required

Knowledge of computer operating systems

Knowledge of current Microsoft Windows versions

Desired skills and knowledge of telecom network transport and access systems

Knowledge of the OSI (Open Systems Interconnection) model

Knowledge of ISP network delivering voice, data, and video services

Knowledge of best practices for security, maintenance, backups, and all proactive aspects of network maintenance

Knowledge of ISP routing and switching

Knowledge of Internet and network technologies, languages, and platforms such as: Ethernet, FTP, SCP, Secure FTP, Email, HTTP, HTTPS, Networking, infrastructure, routing, and protocols (OSI Model), Network Security, Network Disaster Recovery, Redundant Network Design, TCP/IP, IPTV, QoS, OSPF, ISIS, BGP, and other routing protocols, Spanning Tree and other loop prevention technologies, SSL and TLS, VPN, VLANs, QinQ, SIP and H.248, Link aggregation technologies, including LACP, multichassis LAG, and multihoming, Firewalling, Fiber optic access, including current PON technologies

Knowledge of telecommunications industry

Knowledge of SONET, Ethernet, and IP transport systems

Knowledge of digital switching and Soft Switch technologies. TCP/IP Protocols, routing, and testing methods

Considerable knowledge of English, spelling, arithmetic and vocabulary

Considerable knowledge of modern office practices, procedures, and equipment

Considerable ability to communicate well with a positive and friendly manner, both orally and in writing

Skills in prioritizing and completing multiple projects

The ability to be well organized and accept responsibility for and work under occasional stressful situations with frequent interruptions

Considerable skill in communicating expectations with requests and projects and following through to completion

Skill in analytical thinking for identifying problems and resolutions

Ability to follow written and oral instructions

Ability to communicate with coworkers and various business contacts in a professional and courteous manner

Ability to read and interpret documents such as schematics, blueprints and circuit diagrams

Considerable ability to maintain efficient workflow

Ability to pay close attention to detail and the ability to maintain memory for and attention to details

Considerable ability to establish and maintain effective working relationships with other employees, the general public and to deal with public relations problems courteously and tactfully

Must understand and adhere to certain policies: Ability to maintain confidentiality. Protect the confidentiality of customer's financial information

Working ability to make decisions in accordance with established company policies and procedures

Ability to effectively function as a team player in a team atmosphere

Must obtain and then maintain working knowledge of company products and services

Knowledge of industry regulations

Network Analyst I – A.A. or technical certificate in computer science or equivalent

Three or more years of experience and/or education

Valid Minnesota drivers' license and good driving record