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Parques Reunidos · 1 week ago

Splish Splash H2Go Host

Calverton, NY

Full-time

Onsite

New Grad, Entry Level

$17.50/hr - $17.50/hr

0+ years exp

Parques Reunidos is a leading attractions company that aims to bring families closer together through memorable experiences. The Splish Splash H2Go Host plays a vital role in guest interactions, providing exceptional customer service and ensuring a fun and safe environment at the park.

Amusement Park and ArcadeLeisureParks

Responsibilities

Greet guests in a fun and welcoming manner!

Delight all guests by providing exceptional customer service by promptly and professionally addressing their questions and concerns

Operate all POS equipment accurately to finalize all pass and product purchases

Be accountable and accurate on cash handling and/or Point of Sale (POS) activities

Maintain knowledge of current sales and promotions; promote these events to prospective guests

Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests

Direct both H2Go Pass and non-H2Go Pass guests to specified points in the ride line to ensure proper merging

Collaborate with ride operations staff to ensure guests are loaded on ride in a timely manner

Continually enforce all park rules while dispatching and attending all slides and attractions

Provide a safe and clean facility by effectively managing attractions and grounds

Assist other departments with various job duties, including but not limited to, Grounds and Park Services

Escalate issues, complaints, or questions to the appropriate Splish Splash department head or leader

All other duties assigned by leadership

Qualification

Customer serviceCash handlingBilingual (Spanish)CommunicationTeamwork

Required

Must be 14 years of age or older to comply with New York Child Labor Laws

Ability to work flexible schedules including evenings, weekends, and holidays

Must be guest-focused and recognize the importance of following all safety guidelines

Must have reliable transportation to and from your scheduled shift

Ability to comply with all uniform policies

Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

Ability to follow direction, multi-task, and work as part of a team as well as independently

Ability to read, write, and speak fluent English

Ability to stand, walk, and remain on feet for majority of the workday

Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders

Ability to remain sedentary for periods of time, while using a computer or POS equipment

Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more