Texas A&M University · 1 day ago
Video Surveillance Administrator I
Texas A&M University is seeking a Video Surveillance Administrator I to oversee the administration of keyless systems and video management systems. The role involves providing technical support, implementing maintenance standards, and ensuring compliance with university standards for video surveillance systems.
Higher Education
Responsibilities
Responsible for oversight of system administration functions for the institution’s Audio Video Surveillance system
Implements strategies to provide the most secure, functional, and accessible Audio Video Surveillance systems to authorized individuals according to university standards
Supports the overall efforts of the facility access and security team
Serves as a technical consultant with broad consulting responsibility
Works with department leadership and other departments to coordinate requirements for Audio Video Surveillance systems
Assists with recurring administrator training, recurring audit procedures, programming, and naming conventions documentation
Provides advanced administrative and technical support for the video surveillance administrative team
Responsible for implementing and administering video surveillance installation, maintenance and support standards
Assists leader to execute ongoing system maintenance and upgrades with service providers such as Avigilon and others
Assists their manager to develop and implement technical requirements, recommendations and best practices for the installation/maintenance of video surveillance systems
Assists customers with identification of issues related to cameras and NVRs
Advises the university and customers in implementing video surveillance systems, system upgrades and other video surveillance projects
Provides on-call support on nights and weekends as needed
May assist with pulling reports and summaries for management and/or users including status reports, problem reports, progress summaries, and system utilization reports, etc
Helps coordinate the development of video surveillance administration support standards
Coordinates ongoing system maintenance and upgrades with service providers such as Avigilon and others
Monitors customer service and ensures service level agreements and standards are being met
Supports system administration related to the institution’s access control system
As needed assists with system administration of Avigilon ACM
The facility access and security team is committed to providing courteous, responsive, quality service to our customers by fostering a respectful, positive, and welcoming environment for all
Employees are responsible for the following: maintaining 100% on time compliance with all university required training for all employees; approving time worked and requesting appropriate leave in a timely manner; reading and responding to e-mail; reviewing/reading information listed on the department intranet; performing assigned tasks in a safe manner and utilizing personal protective items/equipment as appropriate or instructed by supervisor or department; reporting unsafe actions or conditions to supervisor immediately and supporting and following unit/department safety guidelines, practice, and policies
Persons in this position will be required to drive state a vehicle to travel to various parts of campus and are considered essential when the University declares an emergency, campus closure, class cancellations, etc
Works with system integrators and department leaders to provide resource estimates and progress reports; may serve on committees to develop technical and security standards and direction; ensures that all work is accurate and in compliance with university standards
Actively participates in Incident, problem, change, project management processes
Assists in the design, acquisition, installation, maintenance and support of video surveillance systems across the enterprise
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Must have a Class “C” vehicle operator's license or ability to obtain within 30 days of employment
Must be able to obtain Avigilon ACC certification within 90 days of employment
Preferred
2+ years video surveillance installation or system design experience
1+ years video surveillance system administration experience
1+ years' experience with Avigilon system administration
Avigilon ACC or comparable software
Experience working with system integrators
Company
Texas A&M University
Texas A&M University has a proud history that stretches back to 1876 when The Agricultural and Mechanical College of Texas became the first public institution of higher learning in the state of Texas.
H1B Sponsorship
Texas A&M University has a track record of offering H1B sponsorships. Please note that this does not
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Funding
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