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Binson's Home Health Care · 3 days ago

Retail/Customer Service - Keyholder

Ann Arbor, MI, US

Full-time

Onsite

New Grad, Entry Level

Binson's Home Health Care is a fast-growing, family-owned health care company dedicated to improving lives. They are seeking a Customer Care Associate to support patients in selecting and purchasing medical supplies while providing exceptional customer service in a friendly environment.

E-CommerceHealth CareMedicalMedical DevicePharmaceutical

Responsibilities

Welcome patients and visitors with a warm smile and professional vibe

Help customers find the perfect medical supplies tailored just for them

Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience

Share helpful info on product features and how to use them confidently

Quickly and kindly handle questions or concerns—making every experience a great one

Process sales smoothly and securely, handling cash, cards, and insurance like a pro

Qualification

Point-of-sale systemsInventory softwareCustomer serviceOrganizationCompassionCommunication

Required

High School Diploma or equivalent

Friendly, outgoing communicator who loves connecting with people

Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus!

Super organized with a keen eye for detail

Compassionate and always focused on making customers feel cared for

Benefits

Medical, Dental, Vision & Life Insurance

Paid time off + floating holiday

401(k) Retirement Savings Plan

Training and growth opportunities

Company

Binson's Home Health Care

If you are looking for an opportunity to bring and put into action your exceptional skills with an industry-leading organization, we have been waiting for you to join us at Binson’s Medical Equipment & Supplies! We are a dynamic, growing, family-owned company with over 14 locations in Michigan and Florida.

Founded in 1953