SGF Global ยท 1 day ago
Analyst, Digital Device and Non Test Publication Fulfillment
SGF Global is an integrated talent solutions provider, and they are seeking a strong administrative and service-oriented analyst to join their client's team in the operations sector. The role involves managing device-related operations, overseeing non-test publications, and supporting logistics functions while requiring strong analytical, project management, and technical skills.
ConsultingHuman ResourcesInformation TechnologyLegalStaffing Agency
Responsibilities
Manage device lending order communications, ensuring accurate and timely outreach to students, sponsors, and administrators
Oversee non-test publication order processing and coordinate follow-up steps to ensure fulfillment accuracy
Track all inbound international devices and maintain accurate reconciliation records for device tracking
Monitor and support the ASN (Advanced Shipment Notice) process, resolving discrepancies as needed
Perform AP Professional Development workshop order troubleshooting, partnering with vendors and internal teams to resolve issues quickly
Manage NTP catalog updates, including new item creation, item activation/deactivation, and other maintenance tasks
Triage, place, and track all internal NTP orders, ensuring timely fulfillment and proactive issue resolution
Download and process daily vendor reports (CRA and AP), ensuring access for all team members
Perform weekly AP SFTP file purging to maintain clean, organized data environments
Oversee Fulfillment mailbox management, ensuring timely responses and proper routing of inquiries
Support cross-functional teams by providing clear, timely operational updates and troubleshooting support
Qualification
Required
Advanced Excel skills (pivots/lookups)
Experience with Smartsheets is a plus
Strong administrative and service-oriented skills
Ability to liaise between vendors and internal teams effectively
Preferred
Experience in a fast-paced, time-based deliverable scenario