Synapse Health · 1 day ago
Business Analyst – Data Operations & Solutions
United States
Full-time
Remote
Entry, Mid Level
$51K/yr - $64K/yr
1+ years expSynapse Health is focused on streamlining the durable medical equipment process through technology. The Business Analyst – Data Operations & Solutions will analyze operational data, develop reporting solutions, and support initiatives that enhance decision-making across the organization.
Hospital & Health Care
Responsibilities
Analyze operational and business performance trends to deliver clear, actionable insights that inform strategic and day-to-day decisions across the S&I division
Partner closely with stakeholders across Solutions & Implementation, Operations, Growth, Product, and Data to gather requirements, define KPIs, and translate business needs into scalable BI solutions
Design, develop, and maintain dashboards and reporting frameworks that monitor data ingestion health, order processing performance, implementation readiness, and operational SLAs
Support implementation and go-live analytics by validating data integrity, ensuring clean tie-outs across systems, and identifying root causes of data issues that impact launch success
Write, test, and deploy scripts and macros (JavaScript, Excel/VBA) to support rapid data cleanup, transformation, enrichment, and reconciliation across large datasets
Collaborate with cross-functional partners to identify opportunities for improved data quality, consistency, and reporting automation
Enable and support self-service analytics by building reusable datasets, standardized dashboards, and clear documentation for internal users
Translate complex datasets into compelling narratives and recommendations tailored to both technical and non-technical audiences
Develop strong domain expertise in Synapse Health data models, including referrals, fulfillment timelines, implementations, and vendor SLAs
Proactively document recurring analyses, data definitions, and workflows—contributing to a growing library of trusted data assets and best practices
Support day-to-day data platform operations, responding quickly to evolving business needs while maintaining accuracy and reliability
Qualification
Required
Bachelor's degree in Business Analytics, Data Science, Statistics, or a related field—or equivalent practical experience
1–3 years of experience in business analysis, business intelligence, reporting, or a related analytical role
Proficiency with at least one modern data visualization tool (e.g., Sigma preferred, Tableau, Looker, Omni, or similar)
Strong SQL skills and experience working with modern data stacks such as Snowflake, Databricks, or similar platforms
Advanced Excel capabilities, including VBA macros and large dataset normalization and reconciliation
Strong communication skills, with the ability to clearly explain the “why” behind dashboards, metrics, and insights
Comfort operating in fast-paced environments where requirements evolve and iteration is expected
Demonstrated ability to quickly learn new tools, data models, and technologies as platforms mature
Preferred
Healthcare, DME, or adjacent industry experience is a plus, including familiarity with claims, orders, and payor data structures (HCPCS, NPI, plan types, etc.)
Benefits
Professional growth opportunities with compelling career paths
Healthy work-life balance supported by flexible paid time off (PTO)
Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
401(k) savings plan with employer matching contributions
Company
Synapse Health
Synapse Health is on a mission to 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘁𝗵𝗲 𝗗𝗠𝗘 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 by removing barriers, improving accountability, and delivering solutions that work better for providers, suppliers, and most importantly, patients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Kilgore
Chief Executive Officer
Andrew Hayek
Co-Founder & Chairman
Company data provided by crunchbase