Redstone Federal Credit Union · 1 day ago
Core Systems Engineer
Huntsville, AL
Full-time
Onsite
Senior Level
6+ years expRedstone Federal Credit Union is seeking a Core Systems Engineer responsible for complex troubleshooting and maintenance of databases and other mission-critical systems related to Core processing. The role involves leading system updates, testing, and optimizing Core processing systems while ensuring compliance and integrity of the databases.
BankingFinancial Services
Responsibilities
Research, evaluate, recommend, and implement information technology solutions which aligns with business needs and objectives
Lead integration efforts while supporting multiple corporate level projects through technical guidance, and design reviews
Identifies and research resolutions for potential problems in design, quality, or operation and initiates corrective action
Identifies opportunities to effectively mitigate risk and improve performance and functionality of the Core Processing system, including all ancillary solutions
Manages complex system configurations through software installation and support, debugging, and supporting users within the organization
Maintains PCI Compliance within Core systems and workflows including identification and encryption of sensitive data stored within databases
Overlooks and maintains Disaster Recovery plan and setup for the core systems to ensure minimal downtime and a smooth transition during an actual incident
Works with other business units by researching the Core database capabilities to identify opportunities or potential causes of errors within the Core system environment
Performs SQL scripting for data mining, building reports, creating formatted data files, and researching data integrity issues
Continuously analyzes existing processes and provide appropriate design recommendations on improvements
Serves as the subject matter expert for all Core systems and projects related to the core applications
Function as a liaison between various departments throughout the organization to understand workflows, processes, data collection, reporting needs and other technical issues associated with the Core application system
Provides expert knowledge and support by investigating, troubleshooting, and resolving any issues as well as responds to any system outages
Maintains relationships and open communication with Database Administrator at all times to ensure systems are up-to-date and at peak performance
Works closely with Database Administrator and software vendors utilized to stay abreast of new product features and changes; confers on implementation of software updates including any customization required
Maintains integrity of core databases by monitoring, evaluating and resolving user access requests
Provides mentoring and cross training to the System Support Specialists
Provides advanced on-call technical assistance 24/7 on a variety of issues involving computer software and hardware troubleshooting, Informs user of system-wide issues and resolutions; documents work performed in helpdesk software
Qualification
Required
4 Year / Bachelors Degree in Computer Technology or closely related field - Required
6 Years - Responsible data center operations experience, preferably in a distributed environment similar in size, scope, and complexity to that of the Credit Union. - Required
2 Years - Experience with Oracle, Linux, SQL administration and scripting. - Required
Practices, methods and terminology applicable to monitoring and operation of data center hardware and software including standard scheduling, backup and control processes
Applicable hardware and software characteristics, operating environments, commands and structures as they apply to assigned responsibilities
Methods and techniques of troubleshooting to determine causes of computer hardware and software problems and device errors and failures
Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction
Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions
Resolve problems utilizing advanced knowledge and experience
Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions, and ideas of others. Use tact and diplomacy in sensitive and confidential situations
Use correct English including spelling, grammar, and punctuation
Operate computers and use business software and other standard office equipment
Understand and follow written and oral instructions
Set priorities and manage one's own time effectively
Company
Redstone Federal Credit Union
Redstone Federal Credit Union provides financial services to people with a common bond
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Wayne Sisco
Sr. Executive Vice President / Chief Financial Officer
Ericka Gorman, MBA,PMP,CBAP
Senior Vice President/ CLO
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