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Cintas · 2 days ago

Service Representative - Eyewash/WaterBreak

Phoenix, AZ

Full-time

Onsite

New Grad, Entry Level

Cintas is a leading provider of products and services that help businesses maintain clean and safe environments. They are seeking a Service Representative in Training to clean and sanitize eyewash stations and WaterBreak units while also providing customer service and sales support.

ComplianceManufacturingPublic SafetyRental PropertyTraining

Responsibilities

Actively participate in on-the-job training which will culminate with a comprehensive hands-on certification

Service customers according to a well-planned calendar, ensuring customers are not serviced outside their scheduled service frequency

Establish & maintain a rapport with each customer contact to prevent lost business

Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer

Strive to improve the product, systems or services provided to the customer

Perform a function check as well as clean and sanitize the outside of the WaterBreak water and ice units

Thoroughly clean and sanitize customer eyewash stations with cleaning equipment; change out eyewash station water, clean the inside of the station, replace with clean water, and add an antimicrobial additive

Properly clean and maintain the inside of van and service equipment daily

Increase route volume by selling & meeting sales goals through the following efforts: Price Increases – sell customers on price increases as established by the Service Manager

Sell new stations, units, and target products

Provide accurate invoicing and accounting of services rendered to customers and obtain a signature on the invoice

Complete all paperwork and reports as required

Maintain 30/60/90+ past due percentages according to goals set by management and assist in the collection of past due amounts