Four Seasons Hotels and Resorts · 1 day ago
Mountain Activities Assistant Manager-Winter Seasonal
Teton Village, WY
Full-time
Onsite
Mid LevelFour Seasons Hotels and Resorts is a luxury hospitality company committed to creating exceptional guest experiences. The Mountain Activities Assistant Manager is responsible for overseeing the ski shop operations, managing staff, and ensuring high levels of guest satisfaction through various administrative and operational tasks.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Assistant Mountain Activities Manager is responsible for directing the day to day operations of the ski shop in addition to assisting the Recreation Manager in shop administrative tasks
Candidates must be able to manage the staff on the floor, delegate opening and closing tasks, critically think and troubleshoot issues, and interact with guests in a positive manner
Assist in administration duties such as scheduling, payroll, ordering, interviewing, digital communications, coaching and disciplinary actions
Perform ski and snowboard rental, retail sales, and attending to guest needs while having excellent product knowledge
Other tasks include maintaining a clean workspace, attending leadership meetings, merchandising retail, driving revenue, renting ski equipment, and motivating staff
Candidate must have the ability to schedule all Mountain Activities staff to ensure maximum guest satisfaction within budgeted guidelines
The ability to communicate proper time clock, grooming and uniform procedures to all employees, in addition to abiding to payroll and forecast needs
The ability to know what outdoor activities are available in the area, ie. leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
Must clearly communicate a detailed knowledge of the Jackson area
Candidate must have the ability to work closely with the Front Office staff in the handling of groups, VIPs, return guests, etc. Establishes rapport with frequent visitors; keeps Reservations and Front Office staff well-informed about guests' preferences
The ability to resolve guest complaints in conjunction with the Department Head, keeping senior management well informed as to the problems and actions taken. Written e-mail to follow to keep all informed
Qualification
Required
Assistant Mountain Activities Manager is responsible for directing the day to day operations of the ski shop in addition to assisting the Recreation Manager in shop administrative tasks
Candidates must be able to manage the staff on the floor, delegate opening and closing tasks, critically think and troubleshoot issues, and interact with guests in a positive manner
Assist in administration duties such as scheduling, payroll, ordering, interviewing, digital communications, coaching and disciplinary actions
Perform ski and snowboard rental, retail sales, and attending to guest needs while having excellent product knowledge
Other tasks include maintaining a clean workspace, attending leadership meetings, merchandising retail, driving revenue, renting ski equipment, and motivating staff
Candidate must have the ability to schedule all Mountain Activities staff to ensure maximum guest satisfaction within budgeted guidelines
The ability to communicate proper time clock, grooming and uniform procedures to all employees, in addition to abiding to payroll and forecast needs
The ability to know what outdoor activities are available in the area, ie. leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests
Must clearly communicate a detailed knowledge of the Jackson area
Candidate must have the ability to work closely with the Front Office staff in the handling of groups, VIPs, return guests, etc. Establishes rapport with frequent visitors; keeps Reservations and Front Office staff well-informed about guests' preferences
The ability to resolve guest complaints in conjunction with the Department Head, keeping senior management well informed as to the problems and actions taken. Written e-mail to follow to keep all informed
Preferred
Candidates must be motivated, show leadership qualities, lead by example and have a positive attitude
Previous ski shop, retail shop, or supervisory experience required
Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include evenings, weekends and holidays
Candidates must have excellent personal presentation and interpersonal skills
This position requires the ability to lift, push pull up to 50lb
Successful candidate must possess legal work authorization in the United States
Benefits
Discounted housing available
Retail, spa and F&B discounts
Free Employee Cafeteria meals
Free uniform dry cleaning
Discounted/transferable ski passes
Free ski storage
Free JHMR Ski Pass
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Founded in 1961
10001+ employees
H1B Sponsorship
Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase