Lumen Technologies · 2 days ago
Client Executive - Cloudify Voice
United States
Full-time
Remote
Senior Level, Lead/Staff
$151K/yr - $202K/yr
10+ years expLumen Technologies connects the world by igniting business growth through technology. They are seeking a Client Executive to support the full customer lifecycle for Voice and related services, focusing on business development, sales, and customer retention.
Big DataInformation ServicesInfrastructureOptical CommunicationSecurityTelecommunicationsVoIPWireless
Responsibilities
Business Development: Leverage voice technology to grow business, explore untapped market segments, and build collaborative relationships
Migration: Lead transitions of voice communication systems, addressing integration challenges, data security, network readiness, and user training
Accretive Sales: Contribute to revenue growth through incremental new sales
Upsell: Drive clients to purchase more or upgrade services, focusing on value and customer-centric approaches
Cross-Selling: Offer related or complementary products to existing customers
Retention: Keep customers engaged and renew agreements/contracts
Life Cycle: Maintain and nurture customer relationships, focusing on satisfaction, reducing churn, and providing escalation support
Quote to Order Voice: Manage the quote to order process, Salesforce accuracy, and sales forecasting
Sell transformational solutions to meet/exceed sales targets
Drive business development, solution creation, and end-to-end sales motion
Own the sales cycle from lead generation to closure
Identify, bid on, negotiate, and close new sales opportunities
Develop executive relationships and coordinate business reviews
Maintain expert knowledge on Voice, UCC, CCS, SaaS, and CaaS services
Qualification
Required
10+ years of B2B sales experience in the technology sector
10+ years of selling complex technology solutions in the Large Enterprise space
Demonstrated success in selling specialized solutions and meeting sales quotas
Consultative or solutions selling training and success in applying these techniques
Business acumen including company financial measurements and telecommunications industry knowledge
Ability to craft financial analyses to support customer decisions
Fluency in technical/operational options and industry trends
Ability to analyze competition, customer behavior, and industry trends
Excellent verbal and written communication skills
Strong interpersonal and persuasive communication skills
Initiative, creativity, and a self-driven attitude
Adaptability, organization, and the ability to work independently
Tenacity, accountability, and the ability to manage multiple projects
Multiple technical sales certifications
Proficiency with Microsoft Office, Salesforce.com, Microsoft PowerBI, and AI systems like Microsoft Copilot
Preferred
Minimum 7 years in a senior account director role
Previous presentations at tradeshows and industry events
Experience with Genesys and Cisco Contact Center ACD platforms
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
10001+ employees
H1B Sponsorship
Lumen Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (21)
2023 (27)
2022 (29)
2021 (18)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$2.44B2025-09-04Post Ipo Debt· $425M
2025-08-04Post Ipo Debt· $2B
2023-05-22Post Ipo Equity
Leadership Team
Kate Johnson
CEO & President
Sean Alexander
Senior Vice President of Connected Ecosystems
Recent News
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2026-01-09
2026-01-06
2026-01-06
Company data provided by crunchbase