Pave · 2 days ago
Salesforce Admin
San Francisco Bay Area
Full-time
Hybrid
Entry Level
$115K/yr - $135K/yr
1+ years expPave is a leading compensation platform that combines real-time compensation data with AI and machine learning expertise. The Salesforce Admin role involves managing ticket requests, enhancing system configurations, and collaborating with various teams to optimize Salesforce functionalities and ensure data accuracy.
Human ResourcesReal TimeSaaSSoftware
Responsibilities
Help complete ticket requests from our Marketing, Sales, and Post-Sales teams for data corrections, reports, dashboards, or profile and permission changes
Gather requirements and brainstorm possible solutions for stakeholder system requests
Complete enhancement requests from stakeholder teams for configuration like Flow builder, record types, page layouts and custom settings
Resolve 30 support tickets weekly while maintaining 95% SLA compliance (P1 tickets within 4 hours, P2 within 24 hours, P3 within 72 hours)
Serve as first responder for all P1 critical tickets, escalating to senior team members within 30 minutes when needed
Perform daily user account maintenance including provisioning, deactivation, profile updates, and permission set assignments
Build and maintain 5-10 new automation workflows monthly using Flow Builder
Create and modify custom fields, validation rules, page layouts, record types, and custom settings based on stakeholder requirements
Design and deploy 3-5 custom reports and dashboards weekly to support sales metrics and KPIs
Configure and test integrations between Salesforce and other business systems
Document all configuration changes in a centralized knowledge base, targeting 50+ documented solutions within first 6 months
Create step-by-step user guides and training materials for new Salesforce features and processes
Conduct monthly data quality audits and implement validation rules to maintain 95%+ data accuracy
Participate in weekly requirements gathering sessions with Marketing, Sales, and Post-Sales teams
Provide end-user training on new features and best practices
Support User Acceptance Testing (UAT) for all system changes before production deployment
Qualification
Required
Salesforce product knowledge with 1-2 years of hands-on experience
Experience implementing Salesforce configuration changes like Flow builder, custom fields, page layouts, sharing settings, reports and dashboards
Experience taking in, prioritizing and executing on Salesforce requests from revenue teams
Preferred
Salesforce Administrator Certification or actively pursuing
Experience with CPQ tools
Basic knowledge of web technologies (HTML, CSS, JavaScript) and APIs
Familiarity with Agile methodologies and project management tools (Jira, Asana)
Experience with change management and deployment tools (Change Sets, Salesforce CLI)
Benefits
Complete Health Coverage: Comprehensive Medical, Dental and Vision coverage for you and your family, with plenty of options to suit your needs
Time off & Flexibility: Flexible PTO and the ability to work from anywhere in the world for a month
Meals & Snacks: Lunch & dinner stipends as well as fully stocked kitchens to fuel you
Professional Development: Quarterly education stipend to continuously grow
Family Support: Robust parental leave to bond with your new family
Commuter Assistance: A commuter stipend to help you collaborate in person
Company
Pave
Pave is a market-leading compensation management platform.
51-200 employees
H1B Sponsorship
Pave has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (2)
2022 (6)
Funding
Current Stage
Growth StageTotal Funding
$162.95MKey Investors
Index VenturesY Combinator Continuity FundAndreessen Horowitz
2022-06-28Series C· $100M
2021-08-10Series B· $46M
2020-12-03Series A· $16M
Leadership Team
Matt Schulman
Founder and CEO
Chris Prinz
Data Science Manager
Recent News
Index Ventures
2025-12-30
2025-07-18
Company data provided by crunchbase