Durham County Government ยท 1 day ago
STAFF DEVELOPMENT SUPERVISOR (Adult Medicaid) - 40008453
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services. They are seeking a Staff Development Supervisor to oversee a team of Staff Development Specialists supporting the Adult Medicaid Program, ensuring compliance with state and federal guidelines while developing training skills across units.
Government Administration
Responsibilities
Oversees a team of Staff Development Specialists that support the Family Economic Independence (FEI), Adult Medicaid Program
Plans the short and long-range work operations, priorities, and goals within the unit to support income maintenance goals and objectives
Coordinates the work assignments of personnel to ensure that program services are adequately reviewed for program performance and that training needs are met; determines the best approach to assist programs to meet state and federal guidelines; meets monthly with each Staff Development Specialist to review work plan activities and give direction and guidance; ensures adequate coverage of the unit; coaches, trains, and develops staff; conducts performance appraisals
Reviews results of case record reviews and ensures that results are reported to program management
Reviews rebuttals related to quality control and facilitates resolution
Assists team in creating tracking tools and other processes to address identified needs in programs and recommends systems changes as needed
Provides support and leadership in developing training skills across Quality Assurance and training units
Qualification
Required
Bachelor's degree from an accredited college/university
Three (3) years of experience in human services or income maintenance
At least one year of experience in staff and/or curriculum development and training
Strong communication, collaboration, facilitation, time management and organizational skills
Ability to effectively work with a diverse population
Knowledge of personal computers and Microsoft applications
Preferred
Experience as a trainer, staff development specialist, curriculum developer, or in training administration
Supervisory experience
Company
Durham County Government
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business.