American Operator · 1 day ago
ERP Implementation Consultant, Finance
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expAmerican Operator is looking to place a Finance ERP Implementation Consultant into one of their portfolio companies. The Implementation Consultant is responsible for successfully implementing software in alignment with client workflows, systems, and business needs, while collaborating closely with clients and internal teams to ensure a smooth transition to Tyler solutions.
Financial Services
Responsibilities
Analyze client business processes and document functional and technical requirements
Configure and implement Tyler software to meet client needs and best practices
Deliver client training and knowledge transfer sessions on-site and via webinar
Prepare clients for software adoption, including data entry, system administration, security, and permissions
Support data conversions, including data mapping, validation, and analysis
Recommend process improvements and configuration options to optimize system use
Create or customize reports to meet client requirements
Troubleshoot client issues and collaborate with Support, Development, and QA teams to resolve them
Develop client-facing and internal documentation (e.g., quick tips, how-to guides)
Communicate project risks, issues, or changes that may impact scope, schedule, or budget
Serve as a liaison between clients and technical teams, translating technical concepts for non-technical users
Maintain accurate project documentation, schedules, timesheets, and expense reports
Participate in user conferences and facilitate assigned user groups or modules
Qualification
Required
2+ years of experience with business process analysis and software implementation
Experience in government enterprise human capital management, including payroll, leave management, and personnel actions
Ability to gather, document, and translate business and technical requirements
Strong communication, presentation, and client-facing skills
Ability to work independently while collaborating with cross-functional teams
Willingness to travel 25–50% to client sites
Preferred
Experience implementing enterprise software solutions in the public sector
Functional expertise with Tyler Technologies products or similar ERP/HCM systems
Experience with data conversions, reporting, and system configuration
Proven ability to recommend and implement process improvements
Experience delivering training in both on-site and virtual environments
Company
American Operator
American Operator (formerly Mainshares) is reviving the American Dream by transitioning great small businesses to the next generation of local ownership.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase