ServiceTitan · 1 day ago
Manager, Web Development
United States
Full-time
Remote
Mid, Senior Level
$151K/yr - $202K/yrServiceTitan is looking for an innovative Manager of Web Development to join their Web Team. This hybrid player/coach role involves leading both technical contributions and people management while optimizing their flagship marketing websites.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Technical Contribution
Strategic Coding: Rather than high-volume daily tasks, you will focus on high-impact tickets, complex bug fixes, or foundational architectural work
Code Quality & Reviews: Act as the final line of defense for code quality. You will perform critical PR reviews and ensure that QA and Dev are tightly integrated
Technical Unblocking: Identify technical debt or workflow bottlenecks that slow the team down and get hands-on to resolve them
Innovation & Support: Proactively identify and champion the adoption of new technologies (including AI integration) while providing ongoing support for existing features and security patches
Project Leadership: Operate as a Technical Lead, successfully launching and completing multiple large-scale technical projects simultaneously while impacting the immediate team's success
Vendor Management: Take the lead on working with third-party vendors for various integrations, ensuring seamless connectivity across our marketing stack
Technical Architecture: Lead the technical design and implementation of significant features that span multiple components, ensuring code quality, scalability, and adherence to best practices
Process Improvement: Develop and implement technical process improvements, such as advanced CI/CD strategies and new coding standards, to be adopted across the team
People & Team Leadership
Lead and Manage: Serve as the direct people manager for our team of Web Developers and QA Engineers, fostering a culture of technical excellence and continuous growth
Growth & Performance: Conduct regular 1:1s focused on both tactical output and long-term career progression. You will own performance reviews and compensation conversations
Team Dynamics: Actively manage interpersonal relationships and team culture. You are responsible for building a cohesive, high-trust environment across the Dev and QA disciplines
Resource Planning: Work with the Director of Web Marketing to balance team capacity with roadmap ambitions, ensuring the team is challenged but not burned out
Qualification
Required
Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)
Balanced Perspective: You understand that 'winning' means the team is shipping great software, not just that you personally finished a ticket
Technical Empathy: Because you still push code, you have a realistic pulse on the codebase, which informs how you manage deadlines and individual performance
Mentorship Mindset: You enjoy the challenge of coaching a QA engineer on automation strategy just as much as helping a developer optimize a database query
Management & Soft Skills: Excellent communication and collaboration skills with a proven ability to manage direct reports and influence cross-functional stakeholders
Problem Solving: Strong ability to troubleshoot complex, cross-service technical challenges and identify root causes rather than surface-level issues
Architecture Knowledge: Advanced understanding of system architecture, distributed systems, and performance optimization for highly available applications
Modern Stack Experience: High level of confidence with static site generators (Gatsby JS, Next JS), Node JS, and headless CMS platforms like Contentful
Technical Expertise: Deep proficiency in front-end technologies (HTML5, CSS3, TypeScript, JavaScript) and frameworks like React JS and TailwindCSS
Standards & Compliance: Solid knowledge of WCAG accessibility standards, SEO best practices, and secure coding principles
Tools of the Trade: Proven experience with TDD, Gitflow, automated E2E testing, and cloud platforms (AWS, Azure, or GCP)
Preferred
Familiarity with QA automation tools and processes strongly preferred
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
Founded in 2007
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crunchbase News
2026-01-08
Index Ventures
2026-01-05
Company data provided by crunchbase