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Covenant House California · 2 months ago

Associate Director of SoCal People Operations

1325 N Western Ave, Los Angeles, 90027, US

Full-time

Hybrid

Lead/Staff, Director/Executive

$83K/yr - $103K/yr

5+ years exp

Covenant House California is a nonprofit organization dedicated to providing sanctuary and support for youth overcoming homelessness. The Associate Director of SoCal People Operations will serve as a trusted partner to people leaders and staff, focusing on employee relations, recruitment, and performance management while fostering an inclusive workplace culture.

Individual & Family Services

Responsibilities

Serve as a liaison between regional leaders and staff and the central People & Culture team

Collaborate with senior management to develop and implement HR strategies that support the organization's overall mission and strategic objectives

Work in collaboration with regional supervisors/managers to proactively identify current and future hiring needs and to provide HR support and guidance for regional and site-based priorities

Provides guidance and input on terms for hires, transfers, promotions, reorganizations, and reclassifications; monitors and reports on workforce planning and succession planning

Develop relationships across the organization and deliver value-added service to management and employees that reflect the strategic objectives of the organization while also demonstrating the organization’s values in action

Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies that address site, regional, and org-wide needs

Act as the primary HR point of contact for regional leaders and staff to provide day-to-day guidance and support on HR matter

Provide guidance on employee well-being, performance management, grievances, and conflict resolution

Conduct thorough, fair, and confidential investigations as needed

Build morale and engagement by strengthening work relationships and fostering an inclusive environment

Maintain comprehensive knowledge of legal requirements related to day-to-day management of employees in order to reduce legal risks and ensure regulatory compliance

Monitor compliance with employment law and regulations

Analyze and propose changes to HR policies and procedures

Support HR Director and collaborate with HR generalist on execution of basic/primary HR operations functions (benefits open enrollment, payroll administration, training & onboarding, basic employee inquiries)

Support hiring managers in recruitment, interviewing, and onboarding to ensure new employees feel welcomed and supported

Provide coaching and training to supervisors on effective management and performance review practices to ensure on-time submission of quality and comprehensive annual and mid-year performance evaluations

Collaborate with cross-cross functional leaders to identify training needs, monitor and evaluate training programs for effectiveness, and maintain training records

Support ongoing employee development, career growth, and retention strategies

Qualification

Employee relationsEmployment law knowledgeHR strategy developmentRecruitmentOnboardingPerformance managementAnalytical skillsConflict resolutionCoaching managersEmpathyProfessionalismMicrosoft Office proficiencyHRIS/ATS systemsCommunication skills

Required

Bachelor's degree required

Minimum of 5-7 years working in employee relations and compliance

Experience supporting hiring, recruiting, onboarding, and offboarding of employees

Experience analyzing metrics and assessing employee data to find root causes and to partner with people leaders to develop short-, medium- and long-term plans for a variety of staff development, staff engagement, and talent management strategies

Expertise investigating and documenting complex ER-related issues

Strong knowledge of CA and federal employment law (Title VII, ADA, FMLA, FLSA)

Demonstrated success in employee relations, investigations, and coaching managers

Excellent communication, conflict resolution, and analytical skills

Ability to prioritize and manage multiple projects in a fast-paced environment

Trusted advisor who demonstrates empathy, honesty, and professionalism

Desire to be engaged with employees with regard to Human Resources practices and committed to fostering an inclusive environment

Proficiency in Microsoft Office, Adobe Acrobat, and HRIS/ATS systems (Trinet experience preferred)

Must have and maintain a valid CA driver's license, good driving record and reliable transportation

Must be able to lift up to 40 lbs. on occasion, bend, sit and stand for prolonged periods of time

This position has confidential status