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Sapphire Health Services, LLC · 1 day ago

Admissions Coordinator

Portland, OR

Full-time

Onsite

Entry Level

1+ years exp

Sapphire Health Services specializes in providing comprehensive care and living solutions for seniors and individuals requiring specialized support. The Admissions Coordinator is responsible for overseeing the admissions process, managing inquiries, guiding families, and ensuring proper documentation to facilitate smooth transitions for new residents.

Assisted LivingHealth CareHome Health CareNursing and Residential CareRehabilitation

Responsibilities

Handle incoming inquiries from potential residents, families, and referral sources, providing accurate and timely information regarding facility services, eligibility, and the admissions process

Guide residents and families through the admissions process, ensuring they understand requirements, policies, and the steps involved

Coordinate pre-admission assessments to evaluate potential residents' needs and determine eligibility for admission in collaboration with clinical teams

Ensure all necessary documentation, including medical records, insurance information, and legal paperwork, is completed and filed accurately

The Admission Coordinator will work closely with the interdisciplinary team, including nursing, social services, and administration, to facilitate admissions and ensure a smooth transition for incoming residents

Communicate with hospitals, rehabilitation centers, and other referral sources to obtain relevant information regarding prospective residents

Provide consistent communication with residents, families, and referral partners throughout the admissions process, ensuring all concerns and questions are addressed

Meet with residents and families upon admission to review facility policies, answer questions, and provide support during the transition

Conduct tours of the facility for prospective residents and families, showcasing services, amenities, and accommodations

Offer resources and guidance to families regarding financial options, including Medicaid and Medicare, as well as private insurance coverage

Develop and maintain positive relationships with referral sources such as hospitals, healthcare providers, and case managers to generate admissions leads

Participate in community events, networking opportunities, and outreach initiatives to promote skilled nursing facility's services and programs

The Admissions Coordinator will maintain a database of prospective residents and referral sources for future follow-up

Maintain accurate records of inquiries, admissions, and resident information in accordance with facility policies and state and federal regulations

Ensure compliance with regulatory requirements regarding admissions, including documentation of admission agreements and resident rights

Assist with the preparation of reports related to admissions, occupancy, and census tracking

Other Duties as Assigned

Qualification

Healthcare AdministrationAdmissions Process ManagementElectronic Health Records (EHR)Medicare KnowledgeMedicaid KnowledgeMicrosoft Office SuiteCompassionProfessionalismCommunication SkillsInterpersonal SkillsOrganizational SkillsTime Management