LegalZoom · 1 week ago
Assistant Renewals Manager
Reno, NV
Full-time
Onsite
Entry, Mid Level
$60K/yr - $60K/yr
2+ years expLegalZoom is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. They are seeking a dynamic, results-driven Renewals Assistant Manager to inspire sales representatives, tackle customer challenges, and drive customer retention strategies.
ConsultingLegalLegal TechProfessional Services
Responsibilities
Inspire & Lead: Act as a player-coach for our renewal representatives. You’ll conduct call reviews, provide real-time feedback, and lead training sessions that sharpen our team’s sales and negotiation skills
Master the Customer Experience: Be the hero in tough situations. You’ll handle de-escalations and resolve customer disputes with grace, ensuring every interaction strengthens our brand
Drive the Numbers: Help the team crush sales quotas and revenue goals. You’ll oversee the distribution of opportunities and ensure our CRM data is pinpoint accurate
Analyze for Growth: Turn data into action. You’ll track performance trends and provide the Renewals Manager with the insights needed to pivot and improve our strategies
Be the Right Hand: Cross-train in all Renewals Manager responsibilities to provide seamless operational continuity and prepare yourself for the next step in your career
Qualification
Required
2+ years in a Renewals department OR 2+ years in high-level Sales/Account Management
You are a pro at using CRM systems to track accounts, manage pipelines, and forecast accurately
A proven track record of identifying upsell and cross-sell opportunities that add value to the customer
Natural ability to motivate others and a 'lead by example' mentality
Problem-Solving DNA: A proactive approach to identifying risks before they become issues
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short-Term/Long-Term Disability Insurance
Fertility
Mental Health
One Medical
Fringe lifestyle benefits up to $250
Company
LegalZoom
LegalZoom is a technology platform giving access to professional legal advice so people can protect what matters most.
501-1000 employees
H1B Sponsorship
LegalZoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (19)
2023 (26)
2022 (27)
2021 (14)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$951.7MKey Investors
Registered AgentsFrancisco Partners,GPI CapitalPermira
2024-07-10Post Ipo Equity· $0.7M
2023-09-06Post Ipo Secondary· $140M
2021-06-30IPO
Leadership Team
Dan Wernikoff
Chief Executive Officer
Jeff Stibel
Chairman and CEO
Recent News
2026-02-04
San Gabriel Valley Tribune
2026-02-04
Company data provided by crunchbase